Passengers are as Much the Problem as Flight Attendants…

A couple weeks back I speculated on the causes of variation in flight attendant service levels around the world. I argued that there was a mix of union rules, corporate leadership, and cultural factors which explain differences in service levels among airlines both within and across regions. But The Flying Pinto makes me think that it’s the median passenger that drives much of this. You don’t have to be a flight attendant who believes they’re there primarily for your safety to become jaded pretty quickly if every flight was like the one that Sara describes…

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5000 Marriott Rewards Points for 30-Minute Online/Phone Timeshare Presentation

Via Frugal Travel Guy, Marriott is offering 5000 points for a timeshare presentation. The pitch takes about 30 minutes, is described as online but one of Rick’s readers says is actually by phone, but at least isn’t in person. And the report suggests it’s pretty soft sell to boot. So if you expect to have 30 minutes to kill and want a few points, you can schedule a pitch.

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Do Frequent Flyer Programs Reduce Economic Efficiency?

Tim Harford, whose writings I usually much like, explores whether frequent flyer programs are inefficient for the economy. He’s right to suggest that they create product differentiation among air carriers that might otherwise be commodity products. And as differentiated products, consumers have preferences (driven by value created by the program’s loyalty program)> Certainly in the context of business travel, employees with a preference for air carrier may make a choice that’s different from what’s in the best interest of the employer. That’s sometimes true. Agency problems exist any time someone is spending another person or entity’s money. On the other hand, the personal benefits from frequent flyer programs make business travel much more palatable. Employees with elite status fly relatively hassle-free, aren’t charged checked baggage fees that they’d otherwise expensive, often receive meals in first…

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American AAdvantage Discounted Awards to Tahiti

American AAdvantage is offering a 20% discount on awards from Los Angeles to Tahiti with partner Air Tahiti Nui. Book by October 15 for travel through March 31, and the offer applies to both economy and business class. Recent reports on Flyertalk suggest that it’s no longer possible to book first class awards on Air Tahiti Nui using American miles. (It’s never been possible using Delta Skymiles, either, even though Delta is also an Air Tahiti Nui partner.) Specific dates are off-limits for business class, as well: Award travel embargo dates apply to travel in Business Class as follows: Flights from Papeete, Tahiti to Los Angeles: December 18, 2010 – January 7, 2011. Flights from Los Angeles to Papeete, Tahiti: December 18, 2010 – December 29, 2010. (HT: TM Travel World.) In general I find…

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75,000 and 100,000 American Airlines Mile Credit Card Signup Offers

Two months ago I wrote about Citibank’s offers for either 75,000 American Airlines miles (after $1500 in purchases within 6 months) or 100,000 American Airlines miles (full bonus after $10,000 in purchases within 12 months) for their co-branded Visa, Visa Business, and American Express. These current offers appear to expire October 31, 2010. So if you’re on the fence, they’re still available, time to jump on them. While we’ve seen the occasional targeted American Express Platinum 100,000 mile signup bonus (with $495 fee..) and last year’s British Airways Visa 100,000 mile bonus, I’d still rank these bonuses as the best credit card offers ever made. Here are the links again… 75,000 miles after $1500 in purchases within 6 months, no fee the first year — 75,000 mile signup bonus: Visa 75,000 mile signup bonus: Visa…

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35% Off on W Hotel Beds (and all items at the W Hotels Store) is Back

The W Hotels Store is offering all items at 35% off with promo code WKLX6, their beds come with free shipping. Back in May the price of the mattresses went up about 10%, but the 35% off code will still be worthwhile for many. I have the W Hotel plush top (not pillow top) mattress, along with a feather bed. That best approximates the real W bed, and there are some reports of the pillow top mattress eventually having a memory after awhile, whereas I can always change out the feather bed. I’ve long been happy with my purchase (made early 2007, back when there used to be occasional 40% discounts available). Expiration date on the offer is unknown, if you’re interested you may want to make the purchase now. (HT: Dan’s Deals.)

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Alaska Mileage Plan 30% Bonus on Transferred Miles

Through October 31, 2010, Alaska Airlines Mileage Plan is offering a 30% bonus on miles transferred from one account to another. You can transfer 1,000 to 30,000 miles in increments of 1,000 miles at a cost of $10.00 per 1,000 miles, plus a $25.00 processing fee per transaction. A maximum of 100,000 miles can be transferred into any individual Mileage Plan account per calendar year and up to 100,000 miles can be deducted from your Mileage Plan account per calendar year. Now, it’s not worth doing for the 30% bonus alone, but if you need to top off for an award it’s nice to take the bonus miles while they’re offered.

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Jeff Robertson Speaks Candidly About Why The Delta Skymiles Program is Less Rewarding Than Its Peers

Cranky Flier visited Delta headquarters and among other stops on his agenda sat with Jeff Robertson, who runs the SKymiles program. Since I’m the guy who coined the phrase Skypesos to describe the program, I naturally felt the irresistable need to chime in on the conversation. Now, the funny thing is I don’t doubt for a minute that Jeff wants what’s best for the Skymiles program. And he understands that he needs to deliver value for his members (though he might not want to deliver too much value) in order for it to be a long-run value creating proposition. And I’d even bet that if Jeff had his druthers, Delta would make a whole lot more award seats available at ‘low’ or ‘saver’ mileage levels. Because those saver seats don’t cost the Skymiles program very…

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Voting Has Launched for the Frequent Traveler Awards!

I shared the announcement last month about the coming launch of the awards. Well, voting has begun and will be open for a month. The Frequent Traveler Awards fill an important niche. Instead of awards bestowed by a group of self-appointed experts, the Frequent Traveler Awards represent the collective judgment of the traveling public. Instead of an award for best airline product or nicest resort hotel, the Frequent Traveler Awards represent the best in loyalty programs. When voting ends on October 15, real travelers will have spoken. And on November 4 in Houston we’ll all know which programs are the best. There are (3) distinct regions, you select one region you wish to vote in: Americas Europe and Africa Asia Pacific and Middle East Then you will have an opportunity to ‘rank order’ first through…

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US Airways 100% Bonus on Purchased or Gifted Miles is Back… Again!

US Airways is back with their 100% bonus on purchased or gifted miles between September 16 and November 15. When they ran the bonus from mid-August through mid-September the full 100% bonus was only available on larger mileage purchases, this time the full 100% bonus is offered regardless of quantity of miles purchased. And 50,000 bonus miles is the most that can be earned from the promotion, except that the gift miles offer is stackable with the 25% bonus running all year for elites gifting miles. So elites doing the gifting will generate an extra 25% bonus for mileage recipients, on top of the bonus of up to 100% under this offer. US Airways accounts have to be at least 12 days old before buying or gifting miles, so if you’re even thinking about using…

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