‘They Told Me to Dispute It’: Passenger Stranded After United Let Someone Steal Their Ticket, Check A Bag And Fly

Dec 25 2024

A United Airlines passenger was supposed to fly from New York LaGuardia to Chicago O’Hare on Friday but couldn’t because their ticket got used by someone else first.

They discovered this when their trip got changed to a flight about five hours earlier. They report that United told them they’d requested the change, and when it was discovered to be an unauthorized change they were told they’d get rebooked (traveling on Monday).

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Delta’s 100-Year Celebration Overlooks This Key Detail: The Airline Started in 1926

Dec 25 2024

Delta says that 2025 is its 100th birthday. Other than simply deferring to their marketing, I’m not so sure that’s fair. The claim to 1925 stems from the founding of the world’s first agricultural crop-dusting company, Huff Daland Dusters. That wasn’t an airline! The Delta name was adopted in 1928 and passenger service began in 1929. But they still have a good claim to being founded in 1926. However 1925 is a stretch.

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GPS Jamming And Bird Strike Eyed As Azerbaijan Airlines Crash Leaves 40 Dead, 27 Pulled From Wreckage

Dec 25 2024

On December 25, 2024, Azerbaijan Airlines flight J2-8243, an Embraer ERJ-190 aircraft, crashed near Aktau, Kazakhstan, during an attempted emergency landing. The flight, carrying 62 passengers and five crew members, was enroute from Baku, Azerbaijan, to Grozny, Russia, when it diverted to Aktau due to adverse weather conditions.

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Frequent Flyer Programs Have Lost Their Way—Air Canada’s Dire Warning For Airlines

Dec 24 2024

For a currency to continue to be attractive, it needs to deliver value – managers can’t just focus on sales to third parties, they have to focus on the customers who ultimately want the miles. And they want it because of the travel possibilities that it opens up, from redemptions to treatment with the airline. It’s important not to forget that the programs can actually create loyalty to the airline itself and not just to the in-wallet plastic; actually putting butts in seats and at a premium.

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Why Airlines Are Racing To Build Lounges: The Billion-Dollar Game of Loyalty And Credit Cards

Dec 24 2024

For banks like American Express, Chase, and Capital One, lounges sell credit cards. For airlines, lounges bring in revenue. They sell tickets. They keep customers loyal and spending more to do so. They also bring in revenue from… selling credit cards. And they bring in revenue from partners (unless they’re in oneworld, where partners don’t pay each other for lounge access in the same way).

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