Jeffrey Gitomer wrote a column critical of USAirways and now rumor on the street is that USAirways has banned Mr. Gitomer from flying the airline and confiscated his miles. Word is that Mr. Gitomer says his ban is due to criticizing the airline in print.USAirways responded at length to the editorial, intimating that Mr. Gitomer is a chronic complainer who has been abusive to the airline’s employees for years. Though the response doesn’t say anything about banning the man from the airline, if they did indeed do so another plausible explanation may be that it’s action (perhaps even long overdue) to protect its employees.I’m in no position to evaluate the competing claims, and not all of the story has likely been told yet, but it’s a fascinating developing soap opera.For what it’s worth, Jeffrey Gitomer…
Choo Choo
Amtrak will give you 500 Guest Rewards points for signing up for electronic rather than paper account statements by December 31st.
Northwest Worldperks Signup Bonus
If you’re taking a Northwest flight, be sure to sign up for their frequent flyer program with this link to receive 1000 bonus miles for your first flight and 5000 bonus miles for your second. You have six months to complete the second flight, but you must sign up for this offer by December 15, 2003.
Frequent Flyer Programs Work
They influence purchasing decisions. An interesting statistic: Theunis Potgieter, the senior executive manager at SAA Voyager, says research shows that frequent-flyer programmes influence 30 to 35 percent of consumers who are choosing an airline.
New travel columns this past week (and new catty comments by me)
David Rowell is unimpressed by British Airways business class. Joe Brancatelli offers obvious and/or useless tips for Holiday travel. Chris Barnett offers hopefully the last of a zillion eulogies to the Concorde, with no new observations to boot.
Reading is fundamental
Print this 20% off coupon for in-store purchases at Borders from November 14 – 20.
Edward Arlington Robinson’s Revenge
No miles and points for this, but a text game worth checking out: the Richard Corey Interactive Adventure. This frightens me. (Link via Sasha Volokh.)
A View from the Wing Primer
Since this website is brought to you in the form of a blog — daily commentary offered with the most recent items first — older items quickly fall off the page. I only display the most recent week’s worth of content at any one time. I like to think, though, that some of the entries retain their value even after the week has passed. And you can still read them — just click on the Archives link or pick one of the entries labeled “Greatest Hits” at the right (under my picture).Don’t want to miss a single deal or offer? Just be sure to enter your email address under Subscribe for Updates and each night you’ll receive an email with the day’s content. And I will never use your email for any other purpose. For…
Keeping Abreast of Changes at Hooters Air, Enlarging their Schedule
Hooters Air is adding flights to Nassau, Bahamas and Ft. Myers, Florida. I still haven’t been on a Hooters Air flight…
Another note about Northwest
Two weeks ago I said that Northwest Airlines was best positioned not to change its frequent flyer elite program qualification rules, but that they’d face pressure because partners Delta and Continental had already made changes. Looks like they followed their own best interest, ignoring the calls to restructure their program to reward fare basis purchased rather than miles flown.
