Regulation Is Good For Incumbent Airlines

Oct 08 2023

Legendary Silicon Valley investor Bill Gurley (GrubHub, Nextdoor, Open Table, Stitch Fix, Zillow, Nordstrom.com, The Knot and Uber, and played by Kyle Chandler in Showtime’s Super Pumped) gave a talk recently about regulatory capture – that government regulation almost always benefits incumbent businesses. It’s a great talk in its own right, but also perfectly encapsulates what’s happening to upstarts like JSX.

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American Airlines Says First Class Passengers Aren’t Entitled To Meals

Oct 08 2023

American Airlines advertises meals as one of the benefits of first class travel. Specifically, “Meal service on flights over 900 miles during meal times.” They say they are “elevating your dining experience” and that meals in premium cabins “are healthy, delicious” – so it’s not just food, it’s good food that’s good for you, too. Of course airlines advertise one thing to convince you to buy a ticket, and to spend more. And they deliver something else. One of the most common occurrences is advertising their most comfortable seats to get you to spend more to upgrade from coach to first class, and then delivering something entirely different. For instance this was a pitch to upgrade to first class on a standard domestic Airbus A321. They show you that you’re getting their lie flat seat…

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