Obviously they should optimize their schedules – stop burning peak-hour slots on thin-regional routes and upgauge high yield routes. They should continue to lean into the co-location of their oneworld partners in terminal 8. They should consider growing at Newark (long-term, this month wouldn’t be the time to announce it).
But I actually think there are several additional things that American Airlines can do to compete effectively in New York.
United Airlines is experiencing a catering meltdown in San Francisco. The airline is transitioning from Gate Gourmet to LSG Sky Chefs and the changeover began Thursday. There have been widespread problems including severely reduced food and beverage services, inadequate onboard provisions, and confusion among crew and passengers about what to expect.
The tower controller mistakenly issued takeoff clearance to American Eagle flight AA4736. Communication was further complicated by a Spirit Airlines pilot inadvertently blocking transmissions. As American 4736 accelerated down the runway, tower controllers received an automated collision alert and attempted to retract the takeoff clearance.
Now Marriott Bonvoy even promises less to its members for what rooms they’ll get as an upgrade, based on a change to the program’s terms and conditions. Although honestly the rules change simply reflects what I’d understood to always be the case.
One woman woke up on a flight and discovered her hair had been braided and she had no idea who did it: ‘I need you to come forth immediately.’
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
You may find yourself receiving free wifi on American Airlines starting Monday. That’s if you’re traveling on one of more than 50 flights where they’ll be testing the feature in advance of rolling it out across the system.
An American Airlines first class passenger was the only one not to get a meal on their flight, and she’s taken to social media saying it’s because she’s Black.
My wife was approved for this card. Her small business is… very small. But the interesting thing, beyond that they’d approve her, is what happens to the points.
You have about 45 days to make Amex transfers to Hawaiian (and therefore to Alaska), but I wouldn’t wait until the last day to do it.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
