A passenger was spotted wearing a plastic bag over their head on a Southwest Airlines flight. The reasons behind this choice were not immediately clear. Was it a personal health precaution, a statement, or simply a quirky travel habit?
Coming out of the pandemic, some passengers are creative in their methods to feel safe while traveling. However, it’s crucial to consider the effectiveness and safety of such methods! A plastic bag poses significant risks!
American Airlines flight attendants have requested the National Mediation Board to release them from negotiations, hinting at a possible strike that could disrupt holiday travel, although the union and airline have differing views on the progress of contract talks. There is no set timeline for the Board’s decision and political considerations influence in light of the upcoming presidential election.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
There’s plenty that can be done and needs to be done to address the roughly 2% of global emissions that stems from commercial air travel. This, though, is really just window dressing on an end of year sale of qualifying miles that prevents the need to mileage run.
United Airlines has a pilot who seems to cheer on the Hamas death cult as well, posting a steady barrage of messages to Facebook.
This was news to me. I’ve redeposited award tickets where the taxes and fuel surcharges were substantial, and I’ve lost money when those fees were credited back to me when the dollar strengthened between the time of booking and refund. It never occurred to me to ask my card issuer (usually Chase in that case) to make good on the difference. It seemed interesting enough to pass along.
There’s a new airline gold rush down in Mexico, with U.S. carriers lining up to fly to the Felipe Carrillo Puerto International Airport near Tulum. It’s 79 miles from the current Cancun airport, Enilria writes that an aviation study finds that this new airport could compete for a full quarter of Cancun’s passengers. Already American, Delta, United, and Spirit have announced service from the airport, which is slated to open December 1 and to become available to international passengers in late March. With American’s Dallas and United’s Houston service growing to twice daily, there are a dozen flights by U.S. carriers planned for the 12 gate airport: 93% of the area’s air passengers are tourists, and the bet is that there’s a never ending supply of upper middle class Americans headed to yoga retreats. Based…
There’s a simple reason that annoying fees are prevalent in travel. They work. Customers spend more money. And in some cases politics and the tax code encourage them.
John Arnold shares what happened at StubHub when they tested an elimination of hidden fees for some customers: those who were shown transparent all-in pricing spent less money.
American Airlines baggage handlers in Miami were filmed playing ‘toss the wheelchair’ with several passenger wheelchairs, displaying careless handling and insensitivity towards essential mobility devices.
The blog post explores the challenges hotels face in personalizing amenities for guests, highlighting the complexities of catering to diverse preferences and the occasional missteps, like inappropriate gifts or failing to recognize guest preferences. It emphasizes the impact of well-executed amenities, using personal experiences and industry insights to illustrate how getting it right can significantly enhance guest satisfaction.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
