United Airlines is experiencing a catering meltdown in San Francisco. The airline is transitioning from Gate Gourmet to LSG Sky Chefs and the changeover began Thursday. There have been widespread problems including severely reduced food and beverage services, inadequate onboard provisions, and confusion among crew and passengers about what to expect.
The tower controller mistakenly issued takeoff clearance to American Eagle flight AA4736. Communication was further complicated by a Spirit Airlines pilot inadvertently blocking transmissions. As American 4736 accelerated down the runway, tower controllers received an automated collision alert and attempted to retract the takeoff clearance.
Now Marriott Bonvoy even promises less to its members for what rooms they’ll get as an upgrade, based on a change to the program’s terms and conditions. Although honestly the rules change simply reflects what I’d understood to always be the case.
One woman woke up on a flight and discovered her hair had been braided and she had no idea who did it: ‘I need you to come forth immediately.’
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
You may find yourself receiving free wifi on American Airlines starting Monday. That’s if you’re traveling on one of more than 50 flights where they’ll be testing the feature in advance of rolling it out across the system.
An American Airlines first class passenger was the only one not to get a meal on their flight, and she’s taken to social media saying it’s because she’s Black.
You have about 45 days to make Amex transfers to Hawaiian (and therefore to Alaska), but I wouldn’t wait until the last day to do it.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The Los Angeles City Council passed legislation requiring “hotels with more than 60 rooms, as well as companies doing business at Los Angeles International Airport, to pay their workers $30 per hour by 2028” plus “hotels and airport businesses would be required to provide $8.35 per hour for their workers’ healthcare by July 2026. The rest of Los Angeles will have a $17.28 minimum wage
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
