American Airlines offers outstanding inflight WiFi service on its domestic fleet, though it does so while charging more money than any of its competitors. Delta, JetBlue, and JSX offer WiFi free, though it’s otherwise an $8 product – though frequently $20 for a flight at American.
The carrier’s international WiFi has been horrible, though.
Governor Ron DeSantis and his administration says they will revoke the alcohol license of the Hyatt Regency Miami over a “‘sexually explicit’ show with children” held on the premises.
Southwest Airlines is offering a 20% discount on award redemptions booked by 11:59 p.m. Central time on Thursday, March 16 for travel by May 24, 2023 with promo code SAVE20NOW.
Last month I broke the news, based on an Austin city permit that Chase would be opening a space in the Austin airport, an indoor-outdoor space next to the Delta Sky Club< which takes over the public outdoor deck. It's opening this month and will offer grab and go food. Chase has shared that the “Sapphire Terrace” will open March 20, and be available to Sapphire Reserve cardmembers departing from Austin (no access on arrival) and offer complimentary local beverages (“like cider from Austin Eastciders and beer from (512) Brewing Company as well as non-alcoholic beverages”). There will be “shuffleboard, a giveaway, and more” and “artwork from Austin artist and muralist Rex Hamilton that’s inspired by the vibrant colors and native flowers of Texas.” Sapphire Reserve cardmembers will be eligible to bring two guests. The…
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After a debacle years ago increasing award pricing without notice for travel on Emirates, Alaska Airlines made an express commitment to notify members in advance when making changes to the program.
Sadly they did not do that this week, as Monday they increased the price of award travel on their oneworld partner Japan Airlines, and they did this without any advance notice. So members who were saving their miles for a specific trip had the rug pulled out from under them.
Desmond Howard spent 11 seasons in the NFL, after winning the Heisman Trophy as a senior at Michigan. He holds the NFL record for most punt return yards in a single season. He was Super Bowl MVP in 1997. And he’s had a tv commentator gig. That makes him more or less cultural royalty in America. He may have higher ‘status’ than anyone ever to set foot on an American Airlines plane besides the Pope.
His seat opponent tried to have him removed from an aircraft for coughing, citing their status.
ESPN Sportscenter anchor Ashley Brewer chronicled drama between flight attendants on an American Eagle regional jet operated by SkyWest. Flying to see her fiance for 24 hours, the moments of her short visit ticked away as two cabin crew members got into a fight over a passenger’s seating request. In the end they refused to work together, one left, and the flight took a delay to try to replace crew.
One customer had enough with the misleading advertising claims of airlines, and when they bought a pricey business class ticket and wound up with old seats that didn’t lie flat which were different than what they’d been sold, they sued and won. They’re a hero to everyone who has ever been promised one thing, delivered another, and told by their airline to pound sand.
A passenger on a Delta flight from Nashville to Minneapolis found a way to annoy a passenger she wasn’t even sitting next to her, and she did it without saying a word.
The woman on the Airbus A319 draped her hair over the seat back behind her. What makes it worse it that Delta Air Lines has seat back entertainment screens, so she was blocking the screen of the passenger sitting behind her. That passenger kept trying to move her hair out of the way. She kept moving it back over the screen.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
