There’s a tremendous amount of wrangling over what will be in the FAA’s 5-year reauthorization currently being developed in Congress.
One lesser-noticed item that’s been posted by the Senate Commerce Committee includes protections for members of frequent flyer programs stating that frequent flyer programs wouldn’t be able to devalue their miles without first giving members 90 days’ advance notice
After spending years asking the federal government to violate a treaty with the United Arab Emirates and block Emirates from flying to the U.S., several months ago they entered into a partnership with the Gulf carrier. The partnership does very little so far, but helped make the case for United to launch its own Newark – Dubai flight.
Last month we saw a Hilton manager breaking into a guestroom and sucking a man’s toes. Now there’s a story from a Hilton guest of a front desk associate trying to get into his room as he was coming out of the shower.
Chase is offering a 20% bonus on transfers from Ultimate Rewards to Air Canada Aeroplan through July 31, 2023.
A passenger on board a Ryanair flight to Tel Aviv was threatened with arrest after objecting to cabin crew announcements that the plane was headed to “Palestine” and trying to photograph the crewmember making the announcement.
A United Airlines business class passenger was caught watching porn on his phone throughout a long haul flight. A woman in the cabin, uncomfortable with this, took photos of what he was doing and asked a flight attendant to intervene.
United Airlines turned a lot of heads when they brought in a Vice President of Comcast to be the new leader of their MileagePlus frequent flyer program. He had no experience in loyalty or working with airlines. And they were tapping someone from Comcast – one of the companies in America most hated by consumers – to lead their consumer marketing.
The Qantas first class lounge at LAX is one of the best airport lounges in North America, and certainly the best one accessible based on airline status. The primary attraction is sit down dining with a nice menu.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Last month an Aerolineas Argentinas crewmember called in a bomb threat – because she was assigned to work alongside her ex-boyfriend and his new girlfriend.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
