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Bilt Cuts Rent Points For Most Cards—But Travel Partner Cards Could Soon Earn 3X (Like Alaska)

by Gary Leff on May 20, 2025

May 20 2025

Bilt is adjusting points-earning for rent payments on their new feature to earn rewards paying rent with any card, for a fee.

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4 Comments

Trump’s Tariffs Cut Off Delta Coach Earbuds—But They’re Still Free If You Ask

by Gary Leff on May 20, 2025

May 20 2025

Delta stopped passing through the coach cabin offering complimentary earbuds on May 15. This includes the extra legroom ‘Comfort+’ section. They still proactively pass them out in premium cabins.

They don’t tell you this, but the earbuds are still available on request.

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15 Comments

Phoenix Gets Its First Asia Flight—Starlux Launches Taipei Route Thanks To $165 Billion CHIPS Act Bet

by Gary Leff on May 20, 2025

May 20 2025

Phoenix is getting its first flight to Asia. Taiwan’s Starlux will launch Phoenix – Taipei service three times weekly with an Airbus A350-900.

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13 Comments

American Airlines Passenger Tries To Force His Way Onto Sydney Flight—Then Slams Gate With Luggage In Rage

by Gary Leff on May 20, 2025

May 20 2025

An American Airlines passenger was blocked from flying from Los Angeles to Sydney after he attempted to board before it was his turn and bring too many carry-on bags onto the aircraft. Fellow travelers filmed this escalate.

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34 Comments

First Look: Champagne At The Door, Food To Order, And Chef Station—Inside American’s Stunning New Philly Lounges Opening Thursday

by Gary Leff on May 20, 2025

May 20 2025

American Airlines will open its new business class Flagship lounge in Philadelphia on Thursday along with the new Admirals Club next door.

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13 Comments

Southwest Bans Using Power Banks While They’re In Bags—But Doesn’t Offer Power At Most Seats

by Gary Leff on May 20, 2025

May 20 2025

Southwest Airlines will become the first U.S. carrier to restrict the use of power banks inflight for portable charging. Southwest also significantly lags American, Delta and United in offering passengers power at their seat.

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15 Comments

American Airlines Crew Rooms: Bed Bugs On Staff, Broken Recliners, And No Working Bathrooms

by Gary Leff on May 20, 2025

May 20 2025

When CEO Robert Isom took over the airline, his admonition to employees at his first gathering was to never spend a dollar they don’t have to. That appears to cover the employee restroom facilities at their largest hub airport.

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10 Comments

DoorDash Driver Crosses O’Hare Runways After Going the Wrong Way—How Did This Even Happen? [Roundup]

by Gary Leff on May 20, 2025

May 20 2025

A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.

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10 Comments

This Holiday Inn Express Charges You $6.95 Just In Case The Elevator Breaks—That’s Their ‘Service Fee’

by Gary Leff on May 19, 2025

May 19 2025

If you want to know what the service charge is for, you’re going to have to ask them. Here’s how they described it.

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19 Comments

Etihad Hadn’t Even Called Charlotte—Then Trump Visited The UAE And They Announced a Flight

by Gary Leff on May 19, 2025

May 19 2025

Etihad’s decision to launch Charlotte flights is attributable to President Trump’s Mideast trip. They weren’t even talking to the airport beforehand.

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22 Comments

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About Gary Leff

Gary LeffGary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.

Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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