Hotels want guests to give tips to workers, so they can pay lower wages. The CEO of one hotel ownership group actually said the quiet part out loud.
In 2019 Hilton’s CEO said that even he didn’t tip housekeeping. But now hotels are pushing it, and we face a collective action problem. The practice pushes down housekeeper wages, but if an individual guest doesn’t do it that’s less money in a given housekeeper’s pocket on that given day.
The space is now open, and it’s not only available to Black Card customers. There is an open Salon with complimentary coffee and (3) distinct areas with separate reservations. And a secret room.
Serial entrepreneur Steve Kirsch, who co-invented the optical computer mouse in 1980, has developed a real hatred for mask-wearing. It isn’t just that he doesn’t want to wear one. He doesn’t want anyone else to, either. When he flies, he offers other passengers money to take theirs off.
And he has a lot of money. He founded an internet search company in the 90s that he sold to Disney, and built several other companies including a anti-spam provider. So he thinks nothing of starting out with an offer of $100, and going up from there.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
By Monday there’s a reasonable chance that Silicon Valley Bank will be taken over by another bank, and even that uninsured deposits will be made whole. In any case, depositors will have access to cash soon.
However there’s one way in which this spills over… maybe not into other banks, but apparently to miles and points?
One man says he secures “poor man’s first class” – an entire row of coach seats to himself – with what he claims is a genius hack. It’s fraud, and something you’ll pay the price for if you try it yourself. Don’t be like this TikTok influencer.
Your seat opponent starts chatting away, and you’re tired and just want to rest, or you want to work. You’re not up for a conversation, don’t really care about their kids or that their monthly flights and co-brand credit card shows how much they know about the airline and its loyalty program.
So you put on noise cancelling headphones but that doesn’t quite do the trick. Sure, you opt for over the ear rather than ear buds just to make it more blindingly obvious yet somehow it isn’t. You also look down at your phone, which is a universal sign for ‘I’m not paying attention to you.’ But maybe it’s not so universal?
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Sometimes damaged bags work out in a customer’s favor. If you’re mid-trip the airline may have a replacement bag to offer you at the baggage office, to at least keep you going. They may also be willing to replace the bag, instead of paying out compensation. And maybe they’ll just keep sending you new luggage?
This is inflight productivity move of a true boss: bring all of your emails printed out onto the plane for some uninterrupted work time.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
