St. Regis Macao Ends Elite Breakfast—Manager Claims: ‘Worldwide Marriott Changes Are Coming’

Feb 21 2025

Marriott responds that it is not a brand-wide change, but it is a change at this hotel, “This test is being run by the St. Regis Macao and not as part of a broader program change.”

This suggests that (1) Marriott is ok with the change, (2) Despite it violating the program’s terms and conditions. And it’s unclear what the result of this test will be – a permanent change at one property, or a test of a broader St. Regis change (aligning the brand closer to Ritz-Carlton)?

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Watch: Airbus A330 Blocks Chinese Streets As It Squeezes Through Traffic

Feb 21 2025

Video shows a truck pulling the fuselage of an Airbus A330-200 on February 18 in Tianjin, China. It caused a traffic jam as the aircraft maneuvered through local roads on its journey to the Sunrise Dongjiang Camping Base where it is being repurposed into a tourism complex featuring flight simulators, aviation education, and dining and will open to the public on May 1, during the May Day holiday.

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‘Will We Sell More Tickets If I Improve The Quality Of The Chicken?’ United’s CFO Wants Product Investment To Drives Loyalty—And Credit Card Revenue

Feb 20 2025

The message of the CFO at United is that you can’t reduce everything to a variable in a spread. You have to make investments that seem to make sense in order to differentiate the product and drive consumer loyalty in order to attract a revenue premium as well as co-brand credit card spending.

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