Bilt Rewards has launched a new travel portal and it promises to fix everything customers hate about travel portals. In fact, it aims to actually make travel better and easier. At a minimum, they’re building along the right lines. And their new ‘Home Away From Home’ brings luxury travel benefits like Amex’s Fine Hotels and Resorts to their members without requiring an expensive credit card.
Make sure you’re stacking offers for the best deals on rideshare, and crediting your Lyft rides to either Alaska Airlines or to Bilt Rewards.
Hyatt now offers live award availability – not just the price a hotel would cost if it’s available – in calendar format.
Hit by severe weather, American found itself cancelling flights all at once late in the day, and the hotel and limo desk wasn’t sufficiently staffed to handle rooms for cabin crew.
Can an economy passenger come up to business class to join a family member? If a husband and wife split up – he takes the first class seat, and she’s stuck in coach – can they squeeze into the same seat up front, or take turns using it?
Officially, no. But it happens. And one flight attendant allowed it.
An American Airlines passenger on a delayed flight went on an epic rant demanding a phone charger, an alcohol shot (which he says he’s not even going to drink), and a $200 refund while threatening crew and boasting about his wealth.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Last summer Hyatt acquired Standard International which includes Standard Hotels which began joining World of Hyatt in May but also included Bunkhouse Hotels – and a seven store coffee shop chain.
Seven Bunkhouse hotels have join dates now for World Of Hyatt, with the first starting today.
TSA lifted the requirement to remove shoes at security checkpoints. But they may not be done.
Is American Airlines a better airline than we give them credit for? They have made a decade of boneheaded decisions and the customer hasn’t been at the forefront of their thinking. But they’ve also made real improvements, and I don’t think they’re doing enough to tell that story.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
