A housekeeper at a Marriott hotel is complaining that all of her tips are being stolen. Guests are asked to tip, but the tips aren’t making it to the person who cleans their room. Instead, this employee says, their manager keeps going room to room to pick up the money before housekeepers enter, “she would race to get in my rooms before me to check if they were “vacant.”
Wednesday night’s collision between an American Eagle regional jet landing at Washington’s National airport and a Black Hawk helicopter was absolutely devastating. A lot of information is coming out quickly about what happened.
A passenger flying United Airlines from Charleston, South Carolina to Newark on Tuesday reported that a first class passenger “in his mid to late 50s” had tossed back “six to eight” gin and tonics and “he kept handing the flight attendant a $5 every time he brought him another one.”
A Marriott Knoxville guest reports getting to their room and discovering that the bed was “soaking wet with cleaning products…there was poop everywhere on the mattress.” But that wasn’t all.
Airlines have contingency plans for situations like this. American Airlines hasn’t experienced anything like flight 5342 in 23 years, but they update plans and train for it.
New Zealand does not impose an equivalent, conflict-specific questionnaire on visitors from Syria, Sudan, or other nations currently embroiled in conflict. Make of that what you will.
The nearly 800-room Crowne Plaza Times Square closed several weeks ago, and is expected to re-open over the summer as Hyatt Regency Times Square. They are currently accepting reservations starting September 1.
United Airlines is launching several upgrades to onboard food and beverage offerings, including revamped cocktails, a new premium nut mix, and an upgraded meal service on flights to and from Hawaii. These changes roll out in February.
After last night’s horrific collision of an American Eagle jet and a Black Hawk helicopter, there’s been a rush to pushing pet agendas. We don’t have a sufficient understanding of the causes of the incident yet to jump on a pet horse. Be very skeptical of anyone pushing solutions of laying blame at this stages.
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Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
