Nov
03
2021
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Front Desk Clerk Quits – And Leaves A Note
Hot Meals And Pre-Order Choices Returning To American Airlines Domestic First Class
Nov
03
2021
American Airlines has been promising that it would bring back hot meals to domestic first class. The timeline for this has been fall 2021, with a slow rollout across various routes blamed on supply chain challenges.
It looks like this is all finally starting to come together.
Undercover Boss: Top Airline Execs Become Flight Attendants
Nov
02
2021
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Union Told Crew Not To Work Extra Trips As American Airlines Cancelled Thousands Of Flights
Nov
02
2021
The American Airlines operation began having real problems on Thursday. High winds in North Texas slowed down takeoffs and landings at the airline’s largest hub in Dallas. That led to cancellations, and crew out of position. They had to use their available employees on reserve.
As they faced the end of the month, they ran out of backup employees. The airline blames weather, but weather happens all the time to every airline.
American Airlines Apologizes For Cancelling Flights, Their Messaging Makes Things Worse?
Nov
02
2021
American Airlines is sending out apology e-mails to customers explaining how they made the right decision in cancelling so many flights, and they won’t do it again because they’re staffing up.
But the message fails loyalty marketing 101.
Frequent Flyers Burned 4 Billion Miles In Two Weeks – With Just One Airline
Nov
01
2021
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Combine Two Offers To Get 40% Off Business Class Awards To Europe
Nov
01
2021
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Airline Admission: The Reason Checked Bags Always Lose Their Zipper Pulls
Nov
01
2021
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Woman Kicked Off American Airlines Flight For The Mask She Was Wearing And I’m So Confused
Nov
01
2021
What’s an employee supposed to do when they see F-Fentanyl on a mask? American has said F-cancer is ok, after all.
American Airlines Threatens To Call Police On Stranded Passengers After Canceling Flights
Nov
01
2021
Scenes from the American Airlines operational meltdown have been getting ugly. As the airline cancelled over 1000 flights on Sunday alone – the weekend of CEO Doug Parker’s 60th birthday – customer service lines stretched the length of airports and tensions rose. Here one group of passengers starts raising their voice to be heard about what’s (not) going on after their flights are cancelled and they’re given no options to get where they’re going. And an American Airlines agent responds by threatening to call the police.
