An executive was talking a little too loudly in a Delta Air Lines Sky Club in Detroit. It sounds like Delta has terminated Sodexho contracts for running some clubs, and that Los Angeles is getting its differentiated business class lounge soon along with improvements to the Delta One check-in experience.
There’s a wonderful feeling returning home to a clean house. Early in my professional career I started paying a housekeeper to come, and returning home after they’d cleaned was a great feeling.
Staying at a hotel is wonderful when you get to return to your room and experience this every day. That is, at least where daily housekeeping was offered. Here’s what happens when it’s not.
Rachelle Hunt of the Frankfurt Radio Symphony Orchestra tried to bring her violin onto United Airlines flight UA4349 operated by CommutAir from Knoxville to Washington Dulles. However a flight attendant on the ERJ-145 aircraft declared this wasn’t permitted.
The flight attendant declared the passenger kept “on saying federal law” but at United “we don’t go with the federal law.”
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A woman flying business class from Bodrum, Turkey to Moscow Sheremetyevo airport on August 3 lit a cigarette on board her flight and insulted police officers who took her into custody after landing, and claimed it was all a flight attendant’s fault – because she got drunk, which only happened of course because the crewmember spiked her drink.
A reader shares that he showed up at the Denver airport Hertz with no cars, 67 people on the Presidents Circle list waiting, and some customers reporting standing there for more than 90 minutes and counting. Fortunately there’s one almost sure-fire way to cut the queue.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A vaccine requirement for interstate travel has been discussed inside the Biden administration, but they’re not ready to pull the trigger.
United Airlines recovered from the PR hit that followed passenger David Dao being dragged off of one of their flights and being beaten, and the carrier’s CEO apologizing for this incident inconvenience other passengers. Spirit is better positioned with its customer base than United was to move forward.
Dozens of Port Authority of New York New Jersey are speaking out about the non-sensical plan to build a train to nowhere from New York LaGuardia now that Governor Andrew Cuomo is resigning and it’s safe to do so.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
