Hertz Should Stop Filing False Police Reports Against Customers

by Gary Leff

hertz rental car desk
Jun 12 2021

From reviewing cases reported on in media, and the cases I’ve heard about from readers, it appears that there’s an issue when customers change vehicles or extend rentals but the changes don’t get reflected properly in Hertz’s systems.

One customer was held in jail for 40 days over a rental that occurred eight years earlier Another reported renting a car that Hertz had already reported stolen. It clearly wasn’t stolen because they had it in their possession and rented it.

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Passengers Take Down Man Who Tried To Open Aircraft Door, While Delta Flight Diverts

by Gary Leff

Jun 12 2021

Delta Air Lines flight 1730 from Los Angeles to Atlanta diverted to Oklahoma City in the wee hours of Saturday morning after a passenger on board is reported to have tried to open the aircraft’s forward boarding door.

Passengers report that the individual made an announcement that everyone “needed to be close to [their] oxygen masks.” The crew “called all the ‘strong men’ to the front of the plane to restrain” the man.

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Passenger Taken Off Delta Flight In A Stretcher After Drinking Her Own Alcohol On Board

by Gary Leff

Jun 11 2021

CBS This Morning Saturday co-host Dana Jacobson happened to be on board Delta flight DL1131 from Los Angeles to New York JFK on Thursday when the Boeing 757 was forced to divert to Detroit due to a raucous passenger reportedly drinking their own alcohol. She live-tweeted the experience, from people coming on board to the whole plane being offloaded, and captured video of the passenger being removed on a stretcher.

As the passenger is being taken off the plane she yells, “Did I get physical with anybody on the flight?” as though that would be the only justification for taking her off. Apparently she wanted the crew and law enforcement to wait for their drunk passenger to actually do harm before reacting to the situation.

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American Airlines Gate Agents Are Under So Much Pressure, People Are Getting Left Behind

by Gary Leff

american airlines lounge
Jun 11 2021

With planes full again, there’s so much pressure to get out right at “D0” that one gate agent shared a story on social media of leaving people behind at the gate. There were seats available because some customers didn’t show, and the agent wasn’t able to put employees waiting to travel on the flight in their place – because it would have meant an extra couple of minutes, which the airline won’t abide.

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CNN: Serving Booze In First Class While Banning It In Coach Is “Dickensian”

by Gary Leff

airline seats
Jun 11 2021

First class comes at a higher price point than coach and comes bundled with additional services, including drink service. The irony of course is that the difference between first class and coach really shrunk throughout the pandemic.

Meal service hasn’t returned in earnest to most domestic flights up front, with packaged cold items the norm on many domestic flights – and even that was an improvement over what airlines had been serving. In other words, first class passengers saw more cost cuts than those who were just buying transportation. There’s ‘an aviation angle’ to the axe any writer has to grind. But it’s almost always wrong.

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