Here’s something of a new one as hotels begin re-introducing services that guests demand. The London Marriott County Hall has opened up its club lounge but they reportedly want to strictly limit costs. “the happy hour at the M Club [is] table service only…[and you’re] limited to two canapes per person.”
It’s become pretty clear that poor Hertz recordkeeping has been sending customers to jail for no reason. They report cars stolen that have been returned.
Usually, at least, the damage is limited to customers who have chosen to rent from Hertz.
American Airlines is suspending or delaying Seattle – London and Bangalore, Dallas _ Santiago and Tel Aviv, Miami – Sao Paulo, and Los Angeles – Sydney. They’re blaming delays in the delivery of Boeing 787-8s for this, a result of production and regulatory issues faced by the airframe manufacturer.
They’ll get compensation from Boeing – covering money they’d have made with these planes, and they don’t even need to fly! – but the truth is that the lack of available aircraft is at least as much American’s fault, maybe more so than Boeing’s.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
You may have to wait in long lines (with all other passengers) to get the room – if you can get an employee to help you, and if the systems they use have any rooms to offer. And when you finally get the room that’s being offered, it may not be up to your standards. Here’s a better way.
The main Admirals Club in Charlotte is closed for renovations. Some travelers had hopes this would mean improving the club, still in US Airways-style, but it doesn’t. American – which has been somewhat cagey about the work that’s happening – says the updates which will take several months are about bringing the space up to fire code.
Here are permitting details for what renovations will actually be taking place.
The Marriott Courtyard Jefferson City in Missouri adds $4.90 onto award bookings, and that’s strange since the hotel doesn’t have a resort or destination fee. The website doesn’t tell you what this fee is for. But it’s really quite interesting – and galling.
How do you determine what hotel to book in a city you’ve never been, where there aren’t chain hotels you’re used to staying at or where you aren’t familiar with the particular properties? Let’s assume it’s a hotel and not a home rental you’re looking for – where do you go for information?
There’s a robust discussion in social media about TripAdvisor – and whether it’s still relevant. The answer is yes – if you follow a simple formula to use it correctly.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
27 year old Miami-based American Airlines flight attendant Tori Panopoulos has breast cancer and is scheduled for a double mastectomy on March 1. She has a GoFundMe and is looking to raise $10,000 because of the time she’ll need to take off for treatment.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
