Marriott is threatening to close a Bonvoy Ambassador member’s account, after they complained about several of the brand’s hotels. They’ve let him know that they don’t want complainers – they want customers who will accept degraded brand standards and continue handing over at least $23,000 a year.
Chase Ultimate Rewards is dropping Emirates as a transfer partner. October 15th is the last day to transfer from Chase to Emirates Skywards.
The value is sometimes obscured by Hyatt’s website which doesn’t show the best deal, or makes the deal look initially more expensive than it actually is on first display. You shouldn’t necessarily sleep on Hyatt’s premium suite upgrade awards.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
There’s a new class action lawsuit against United Airlines for selling window seats without windows. Surprisingly, United actually does this.
“I had a few light beers last night,” Southwest Airlines captain David Paul Allsop told police at Savannah/Hilton Head International Airport after TSA officers said they could smell alcohol on him. Minutes later, body camera footage shows officers stepping into the cockpit of his Boeing 737, telling him he wasn’t flying, and leading him away.
It’s almost frightening how much credit Chase extends to me. I’ve been a customer for decades and over time I’ve changed between different preferred cards that they offer. And instead of cancelling old cards I first move the credit off those cards onto the acconts I’m keeping. During the Great Recession they did drop the available credit on a United card by about $40,000. But otherwise I’ve just been adding to the credit they’re extending to me for many years.
When do you leave the airport lounge to head to your gate? One couple was overhead in the arguing over whether it was time to leave. The husband was anxious for awhile, and when it was finally 30 minutes prior to boarding he’d had enough.
Is it fair that a slight woman of 100 pounds get charged an excess baggage fee for going over the weight limit on her checked luggage with a 51 pound suitcase, but a 300 pound woman checking a 50-pound bag isn’t charged for any excess?
A passenger on a flight from Mexico to Manchester in the U.K. on TUI spent the entire 8 hour journey locked in a battle with the flyer in front of them. He decided that the person in the row ahead would not recline into his space under any circumstance. And he enforced that edict with his hands.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
