The Renaissance La Concha Resort in Puerto Rico charges a resort fee that’s a percentage (18%) of the room rate. For award guests, then, the resort fee should be zero – since 18% of zero is zero.
Not wanting to lose out on hidden fee revenue from points guests, they charge Marriott Bonvoy members redeeming points a $30 resort fee for each night of their stay. There are two problems with this.
Serbia is giving vaccines away free to visiting foreigners this weekend. Thousands of people have “flooded” Belgrade.
So visit Serbia for the shot, stay and visit Belgrade Fortress and Saint Petka’s Chapel. Grab a Rakija (fruit brandy) and then stroll Knez Mihailova. Return home protected from severe disease.
In an internal communication with employees, Delta Air Lines took credit for helping to shape the new voting restriction bill passed last week in their home state of Georgia that President Biden called “Jim Crow in the 21st century.”
In a statement attributed to CEO Ed Bastian, the airline says that the legislation “improved considerably” during this process and actually increases access to balloting, “[n]onetheless, we understand concerns remain..”
The hotel industry is asking for a $15 – $29 billion bailout, with 40% earmarked for hotel investors to make mortgage payments to big lenders. This is being pitched as something that ‘goes well with infrastructure’ which the federal government is preparing to spend $3 trillion on. Of course, the hotel buildings already exist and aren’t new infrastructure.
The American Hotel and Lodging Association’s chief lobbyist complains, “You have whole segments of our industry that did not receive any financial assistance whatsoever.” It’s not fair that everyone else has been taking your money and hotels haven’t been able to do so yet.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
An American Airlines Executive Platinum elite member reached out to the airline’s twitter team for help with a reservation – and the twitter team wound up kicking their companion off the flight. There are lessons here.
Dramaine Vinegar is suing the Fremont Marriott Silicon Valley and Marriott after an incident last year where, he says, he was told to ‘get the f- off the property’ by its manager while staying as a guest.
The J.W. Marriott Las Cabos Resort has been charging Bonvoy members a $30 per night redemption fee when staying on points.
That practice is ending and Marriott will be refunding guests that have been overcharged.
American Express will no longer publish Departures or Centurion magazines in print. They are in-sourcing both publications which will be available online only. Meredith Corporation, which had been publishing for American Express, has “laid off most of the staff and halted publication of the seven-times-a-year print titles.” According to American Express, We regularly evolve our premium card offerings and have made the decision to transition the Departures and Centurion US magazine benefits to a new digital-first editorial platform. The magazines used to be produced in-house by American Express Publishing, which was sold to Time in 2013 and then Meredith in 2018. The final print issue of Departures is May/June and the final Centurion Magazine is Spring/Summer. These print publications lasted longer than many, since they were reaching a highly targeted affluent cardmember audience. However they’re…
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
