A Bonvoy Ambassador elite member reports being offered a room upgrade at a Marriott Autograph Collection hotel in Mexico under the condition of signing a non-disclosure agreement, highlighting a series of controversial practices and policies by Marriott in the region.
Guests of the Fairmont Whistler in Canada are required to pay a fee to help cover housekeeping wages, separate from their room rate. And the hotel charges guests an additional fee to manage this fee.
A passenger on an Air New Zealand flight from Auckland to Sydney urinated in a cup and spilled it on a flight attendant after a delay in disembarking, leading to his charge for disorderly conduct and sparking a discussion on airline responsibility and passenger behavior.
A Delta Air Lines passenger declares a ‘crossbody hill she’ll die on’ – that these aren’t personal items that count against your baggage allowance. She’s frequently forced to gate check a bag because of this extra ‘pocket’. And while gate agents may be following their airline’s policy in requiring this, she’s right and the policy should be rewritten.
A United Airlines Global Services member shares that their family got a passenger kicked off a flight after that man behaved badly towards their sister.
There’s a weird status game going on here that at least most of us avoid turning into physical aggression. And as a part of that game we engage in assumptions about the people around us, and about who they are and therefore what they’re entitled to – and those assumptions are wrong more than we’re programmed to realize.
There’s no question that Capital One Venture X Rewards Credit Card is the most exciting premium rewards card of the last couple of years. It has a huge up front bonus offer, strong points-earning, airport lounge access and a host of premium benefits.
Here are the 19 things I’m loving about the Capital One Venture X Rewards Credit Card.
A mother shared that her 10 year old son flew Southwest Airlines on Sunday as an unaccompanied minor. Her son sat in a window seat. A woman was in the aisle. And a creepy man chose to sit between them.
The woman objected and took the middle herself. The man sat down in the aisle, and tried to chat the boy up across her, even passing the kid his phone number.
GHA Discovery’s hotel loyalty program significantly enriches member benefits by introducing a comprehensive breakfast perk for elite members, underscoring the program’s exceptional value, especially within smaller, premium hotel chains, without reducing existing benefits.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
The Blue Business® Plus Credit Card from American Express now has an initial bonus offer. Most of the time it hasn’t. Frankly, the card is too good, and extra points should get you to pay attention.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
