Southwest put a model in a bikini on the side of one of their planes. Their original flight attendant uniform was hot pants. Their first self serve ticketing machines were called quickies. And they used to refer to peanuts as “love bits.” Yet they seem to keep kicking women off their planes over how they’re dressed.
The woman got a full refund even though she traveled on her original itinerary. The real hero of the story, though, is the flight’s captain.