Qatar Airways is the largest owner of British Airways’ parent company, yet Qatar’s CEO says BA has become a ‘2 out of 10’ low cost carrier.
That image is solidified with news that the airline will not re-open Elemis spas in its premium cabin lounges.
When the BA spas closed around the world, I always assumed that they would reopen again. S
..British Airways has confirmed that it will not reopen its Elemis spas. This includes the spas in the Heathrow lounges (T5 South, Arrivals, T5B and T3) and the spa in New York JFK.
British Airways Concorde Room, London Heathrow
British Airways lounges are weak as it is. Even the ‘first class only’ Concorde Room is merely a less-crowded lounge with not very good food, and run down private ‘cabanas’ that are tough to secure use of unless you reserve them months in advance, and then hope the person making the reservation actually writes it down in the book.
Eliminating spa services is another way that BA is no longer a premium carrier – even if it took a global pandemic for most to realize it.