Passengers stormed a Brussels Airlines Airbus A330 out of frustration after their flight was cancelled on Friday and then again on Saturday. Once they learned of the second cancellation, they made a dash for the plane anyway and tried to board!
It made no sense to head across the tarmac to the aircraft, carry on bags in tow. They weren’t going anywhere. Arguing with staff wasn’t going to change that. But passengers don’t always behave rationally when airlines drive them insane.
If I were running the airline I’d ban passengers that did this as too unruly to take the risk in transporting. But passengers were able to travel Sunday night, on the third attempt.
Brussels Airlines passengers attempt to storm the aircraft following the cancellation of their flight from Kinshasa for the 2nd day in a row since Friday.
📹 princeofkongo pic.twitter.com/rwLxGDVLLb
— Breaking Aviation News & Videos (@aviationbrk) September 17, 2023
Brussels Airlines has a surprising presence in parts of Africa with historical ties to Belgium’s colonial days. The Democratic Republic of Congo was a Belgian colony from 1908 until 1960. The carrier offers daily service from Kinshasa to Brussels. The only other European carriers serving the airport are Air France (4 times weekly) and Turkish (5 times weekly).
(HT: Paul H)