Where Priority Boarding Matters and Amex Ending a Points Program

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. Interesting that the bathroom stall lights glow green to show un-occupied and red to show occupied. That won’t be particularly helpful to the 1 in 12 males who are red-green colorblind.

    It reminds me of the red-green bathroom lights on Airbus aircraft, which similarly are indistinguishable to the color-blind population. Compare to Boeing aircraft, which show different shapes (as well as colors) for occupied/un-occupied.

  2. The lights like these work well in many parking garages so it makes sense.
    CLEAR says they have security checkpoint at DFW terminal E but the article mentions it as an empty remote terminal. Seems like some info is off somehow. I’ve never orginated out of E. I also worry more about taxi way waiting times at DFW if AA increases flights.

  3. The Eagle’s Nest already has priority shuttle service, Gary, you know this.
    It’s called Five Star Service.

    You’re important enough (in your own mind, anyway) to fork over the cash for it.

    I’ve done it through LAX coming back from Sydney. Was worth every cent.

  4. There are issues with Five Star Service that kill it as an option.

    Limited personnel available to perform the service, so if it’s fully booked doesn’t matter how much one “forks over”. It is simply not bookable.

    The time you need it is during IRROPs/when your inbound is delayed, and that is generally not a predictable event. The service is not available within 24 hours of the time you would need it, so even if there were personnel, nothing can get scheduled for you; you’ll just miss your flight.

    Gary likely didn’t mention Five Star Service since it would not be practical for most of his readers.

  5. I’m certainly FAMILIAR with Five Star, I’ve written about it, I’m suggesting that priority boarding of this shuttle bus is more valuable for many LAX passengers than priority boarding of AIRCRAFT

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