Airlines have the right to create the terms of their programs as they see fit. But if they now base their programs on revenue instead of miles, why do they continue to demand a minimum number of flights and/or miles flown in addition to the dollar spend? After all, if the revenue you contribute to an airline’s bottom line is what counts, why does it matter how many miles or flights you fly?
Other questions that are rarely asked:
- Why don’t on-airport parking lots discount?
- Why do flight attendants have to pick up coffee cups they give you (for safety!), but not ones you bring onboard yourself?