[Roundup] Class Action Lawsuit Targets Credit Reporting Agency For Not Investigating Errors

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Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. Good luck with that. See, https://www.americanbar.org/groups/business_law/publications/committee_newsletters/consumer/2019/201903/credit-reporting/
    There have been numerous class actions over the years alleging that credit bureaus don’t do much to investigate complaints of wrongful reporting. Most receive short shrift. E.g., in Felts, the plaintiff alleged that she had reached a forebearance agreement with her lender, but the lender continued to report her loan as delinquent. The Ninth Circuit (most plaintiff oriented of the 12 federal courts of appeal), said, in effect, “Too bad, so sad”.

    As a former FTC staff attorney, I think the “investigations” done by the credit bureaus are a sham. As a class action defense lawyer for 25 years, I know they have a vanishingly small chance of succeeding.

    As I’ve often said: “It doesn’t matter if anyone files a lawsuit. Anyone who can afford the filing fee can file a lawsuit. It only matters if they win.”

  2. “So there ought to be some per person impact adjustment there.”

    Wouldn’t just charging based on the total carbon output of the plane accomplish this already? If the 747 is full, the cost will be spread across many passengers. If the Neo is empty the cost will be either be passed on to the customer in the form of a high ticket price, or (more likely) absorbed by the airline, incentivizing them a bit more to fill airplanes.

  3. I wonder if DoorDash drivers will be hesitant to want to deliver tests to people who think they may need one. I also wonder about how they will train all the drivers on HIPAA. I assume they will have them take an online course for admin-type employees.

  4. I’m not convinced about the drop Covid test in the mail and get rapid turnaround time “as little as 24 hrs”. The current Postmaster General revealed his plan yesterday to slow down first class mail.

    @DaninMCI drivers can just leave it at your door and not interact with you. That’s what they have been doing with food delivery the past year.

  5. Excellent idea for the Swedish airports.

    If all airports did this (gradually increasing over coming years), we can be pretty certain that the aviation industry will address the emissions issue quickly.

    Congrats on the award.

  6. @DaninMCI – Doordarsh wouldn’t be covered by HIPPA as they do not bill Medicare or insurance for the tests and they also don’t collect protected health information. As such they won’t have any training or reporting requirements.

  7. @Doug,
    The combination of person’s name, address, and the fact that they are taking COVID test technically is PHI, and definitely PII. But the little known fact is that HHS OCR does not enforce HIPAA since the beginning of the pandemic, if they believe the breach was done “for good faith use” – ends justify the means, you know 🙂 So Doordash, with their usual chutzpah, can always claim good faith use.

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