A week and a half or so ago Northwest announced fees for award redemption. They call them fuel surcharges, but fuel surcharges are really part of the cost of a ticket. And with awards they aren’t even tied to the fuel surcharge imposed on paid ticket, they’re made up fees imposed based on the region of travel for your award. $25 for flights within North America, $50 transatlantic, $100 transpacific, $75 intra-Asia (unless travel originates in Hong Kong, in which case it’s $44), and $50 on all other itineraries. The $44 fee for award travel beginning in Hong Kong struck me as strange. My hunch was correct, it is a bit of an anomaly. Turns out that there’s a law in Hong Kong which prevents them from imposing fuel surcharges on award tickets that are…
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25,000 Bonus Miles for a US Airways Small Business Mastercard
Last month I posted about a 20,000 mile signup bonus for the US Airways small business Mastercard. Looks like the 25,000 mile offer is still around, however. Not bad. Though US Airways has made some pretty unfriendly changes to the Dividend MIles program recently (award redemption fees and ending bonus miles for elite flying), they are still a Star Alliance member — for how long, no one knows — and as such their miles can be redeemed throughout the world on some lovely carriers such as Singapore, ANA, and Asiana. And unlike United they do not generally filter out award seats those carriers are making available. Plus their award chart is closer to United in requiring fewer miles for awards than most Star Alliance carriers. 25,000 for the small business Mastercard, 15,000 for the personal…
More Amazing ANA First Class Award Seat Inventory
As a followup to my previous post about All Nippon Airways showing two first class award seats available on the same flights, when previously even grabbing one was next to impossible, here are some more dates and city pairs. This list isn’t comprehensive, I only checked April, 2009 and only Dulles – Tokyo and Chicago – Tokyo. But talk about wide open! 4/5 IAD-NRT 4/5 ORD-NRT 4/7 IAD-NRT 4/7 ORD-NRT 4/8 IAD-NRT 4/9 ORD-NRT 4/12 IAD-NRT 4/12 ORD-NRT 4/13 IAD-NRT 4/13 ORD-NRT 4/14 IAD-NRT 4/15 IAD-NRT 4/15 ORD-NRT 4/16 ORD-NRT 4/19 IAD-NRT 4/19 ORD-NRT 4/20 IAD-NRT 4/20 ORD-NRT 4/21 IAD-NRT 4/21 ORD-NRT 4/22 ORD-NRT I’ve also been seeing tons of Asiana Seoul – Los Angeles flights with two award seats in first, and occsaional Seoul – Chicago flights as well. And the good news for…
Book Your ANA Transpacific First Class Awards Now
All Nippon Airways offers one of the very best long-haul first class products in the world. Certainly their food is the very best. Their seat and entertainment system are nice. Their service is outstanding. The only real area for improvement is ground service, they excel in the air but really aren’t special pre-departure or on arrival. One doesn’t hear about their first class product nearly as often as Singapore’s. But then ANA flies only a handful of routes that offer first class, including Los Angeles, Chicago, New York, and Washington DC to Tokyo. Ever since their flights were all upgraded to new first class seats, first class awards have become next to impossible to get. One seat is exceptionally rare, outside of a couple days to departure. And so it’s strange that I’m seating flights…
Northwest Will Sell You a Free Ticket for $100, Plus Taxes and Call Center Fees
Northwest has played follow the leader introducing a $15 1st checked bag fee on tickets sold beginning tomorrow for travel beginning >>. Elites and full fare passengers are exempt from the fee. But they also dropped a bomb. They’re imposing “fuel surcharges” on all award tickets issued on or after September 15th. $25 for flights within North America, $50 transatlantic, $100 transpacific, $75 intra-Asia (unless travel originates in Hong Kong, in which case it’s $44), and $50 on all other itineraries. Of course, fuel surcharges are just part of the price of a paid ticket and have nothing to do with fuel per se. But just as I predicted in January, the allure of fees is just too compelling. Merger suitor Delta announced this sort of fee two weeks ago. They somehow believe it’s free…
Singapore’s New First Class “Private Room”
Singapore may be a great airline, but on the whole their lounges don’t meet tip top standards. At Heathrow their premium class customers get access to the Virgin Clubhouse, certainly one of the world’s better offerings, and a better option than Singapore’s lounge at that airport. Their home base lounges don’t compare to similar offerings by Thai, Asiana, or Lufthansa. The new first class lounge at Singapore’s new Terminal 3 was generally disappointing. But this past Tuesday they introduced a new product for paid first class passengers (apparently not those traveling in award first, not their top tier elites, and not the first class passengers of other Star Alliance carriers). It’s called The Private Room and over at sqtalk.com there are photos of the lounge here and here. Nice and exclusive to be sure, but…
The Decline of First Class? Hardly.
Tony France, guest-blogging for Cranky Flier, laments the decline of first class. He says it used to be about the service and the experience, the little touches, and now it’s just about the seats. As for the food: The caviar went first, a victim of conservationist activities as well as the most obvious “waste” on board the plane. One by one, everything almost down to the steak itself was removed and cost cut. Fresh eggs died an omelette with red sauce death long ago. Today’s premium passengers are essentially left to feel lucky they receive a meal at all. The entrees have become “lighter, healthier” and cheaper. The carved roasts and Maine lobsters are all in your dreams if you’re old enough to remember them at all. This seems about right for first class on…
OMG, A Greyhound Mileage Run!
Wow, this one almost makes me cring to post. A couple of years ago I wrote about Greyhound introducing a loyalty program. At the time I declared I had no interest in joining. And I still haven’t. After all, 16 Greyhound trips and you get… a free Greyhound trip. Ouch. And I cringe at the prospect of flying over 1000 miles in coach. When I come back from Asia, I even huff and puff at 5 hours in domestic first class, having gotten used to the charms of international premium cabin travel for similar stage lengths. Yet it was only a matter of time before someone came up with a Greyhound mileage run. I’m appalled. It might not be the right forum, but since GREYHOUND has some kind of loyalty program (see HERE and TERMS…
US Airways Charges For Free Tickets and Sticks It To Their Elites
US Airways announced several changes today including charging for all checked bags beginning with the first, charging for coffee and water in coach, and closing some of their lounges. But the two changes that really hit home are: An “award redemption processing fee.” American recently announced a minimum $5 fee for redemptions made online, and that crossed a line for me — a fee to use your miles for a free ticket. US Airways takes this to a new level beginning on August 6th: $25 to redeem for US domestic and Canada tickets, $35 for tickets to Mexico and the Caribbean, and $50 for Hawaii and international. (No word yet what this would mean for a Star Alliance award intra-Japan, say. Is it $50 for Tokyo-Nagoya?) The end of status bonuses on top of flown…
Understanding Frequent Flyer Miles as a Proprietary Currency With No Central Bank, or What Unannounced Changes to Expect From Your Favorite Frequent Flyer Program?
Recently on Flyertalk there were dueling threads in the “MilesBuzz” forum (which I moderate) about whether miles were on their way to increase or decrease in value. The latter contained the usual arguments of doom and gloom, and perhaps it was just one member’s effort to be contrarian but the thread about miles increasing in value sought to turn the usual arguments on their head. It didn’t make the claims I’ve offered in the past about the relative ease of earning miles compared to the past and the advent of alliance awards that give you access to the award inventory of airline partners allowing you to travel across the globe in ways that didn’t exist in the “good ‘ol days.” Instead, the argument was that as the price of oil goes up, capacity falls, and…
