Should Airport Lounges Be Designed More Like Starbucks?

New and notes from around the interweb:

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

More articles by Gary Leff »


  1. I’ve never understood people who hang out at Starbucks. They are very cramped, cluttered and noise. They do not have enough bathrooms. I do not want to spend 30 minutes in a Starbucks, it would be pure hell to spend 2 hours in one.

  2. @747 always, when you write ‘Starbucks is the ultimate example of marketing trumping quality’, I would surmise you don’t remember the taste of North American coffee served in the 70s and 80s.

  3. Starbucks is so passé: now full of clueless millennials slurping on sugar-laden , milky crap being passed off as coffee. Serve them instant coffee topped up with all the extras and they couldn’t tell the difference .
    It has to be a really desperate situation before I’ll set foot in one.

  4. @sullyofdoha sadly I was a kid at the time, so I have missed out on the horror that was “coffee” in the 80s. 🙂

  5. Coffee in the 1970s and 1980a was horrible. The best that you could get to go was from the 7 Eleven convenience stores, but that depended upon how recently the pot had been brewed. I was thrilled when Starbucks came to the east coast in the early 1990s. I usually make my coffee at home, but I still pick up coffee at Starbucks if I need one when I am out. (And I don’t drink the sugary, creamy stuff. I drink my coffee black, always.)

  6. @747 always & @Charlie
    If you believe coffee was bad in the 70s and 80s, you wouldn’t want to have tried it in the 50s…when chicory ( a dandelion) was used as a partial ( even complete) substitute because of shortages.

Leave a Reply

Your email address will not be published.