Tag Archives for american airlinees.
American produced a film to promote travel by air in 1933. Few could afford to fly. American declared, “All seats are first class seats, all passengers first class passengers.” Back then “One of the grandest voyages imaginable is this trip from Chicago to New York.”
The announcement that overhead bins were full, and everyone still remaining to board would have to gate check their carry on bags, came at the worst possible moment for one American Airlines passenger. She was carrying her mother’s ashes.
When she explained that to the gate agent, she says she was told to “take them out of the bag and hold them.” She doesn’t share whether her own reaction to this was intemperate, but says that she was “yelled at” and threated with arrest.
American Airlines domestic awards for a single passenger can now be changed online.
Two American Airlines passengers met for the first time when they found themselves seated beside each other. There must have been an instant attraction. They both decided to order wine during drink service. And, inhibitions relaxed, they decided to put their feelings on display for the rest of the cabin, “all over each other” in the words of the passenger seated beside them. The man started massaging the woman’s feet.
American Airlines offers outstanding inflight WiFi service on its domestic fleet, though it does so while charging more money than any of its competitors. Delta, JetBlue, and JSX offer WiFi free, though it’s otherwise an $8 product – though frequently $20 for a flight at American.
The carrier’s international WiFi has been horrible, though.
American Airlines flight attendants have been working towards a new contract since before the pandemic. The union says they’re far apart, and that they have filed for federal mediation. That’s the first step towards a strike.
A flight attendant for American Airlines wholly-owned regional carrier PSA detained a passenger and confiscated his phone when the plane had arrived at its destination. The passenger explained that they were already on the jet bridge headed into the terminal, but the crewmember wanted to review the phone’s photos to see whether they appeared in any of the shots.
American Airlines Flight 77 from Washington Dulles to Los Angeles was one of four flights hijacked on September 11, 2001. The Boeing 757 was crashed into the Pentagon, killing 59 passengers and crew and 125 in the building as well.
About half an hour into the flight five hijackers stormed the cockpit, sent passengers and crew to the rear of the aircraft, and took control of the aircraft. Impact was at 9:37 a.m. Eastern time. But two of the hijackers almost didn’t make the flight,.
The top line message from the American Airlines second quarter was record revenue and a return to profitability. But their financial statements actually show that flying planes from one place to another, and selling tickets, doesn’t generate profit for American Airlines. Instead, the AAdvantage loyalty program is responsible for all of American’s profits.
A family of 9 passengers says that American Airlines ran a schedule change, and rebooked their return flight from a different country without telling them. They checked their seat assignments online – it’s always important to garden your reservations and check that nothing has changed – and found that their return trip was all wrong (and they weren’t sitting together on the wrong flights, either!).
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
