Tag Archives for american airlines.
Surely the seat next to you, if left empty, is fair game for use right? You can spread out a bit. Not everyone shares this view, including an American Airlines flight attendant who reportedly scolded a new mom for putting her 4 month old in the empty middle seat beside her while pumping breast milk.
So where does American Airlines stand? The topic was addressed at a recent meeting between executives and pilots in Dallas (a recording of which was reviewed by View From The Wing). CEO Robert Isom began by saying they have enough on their plate with current aircraft deliveries and Vice President Brian Znotins explaining why they don’t want the Boeing 787-10.
United dropped Air Wisconsin and gained more Mesa. Neither is a great experience, but the trade seems to align with United’s network strategy and American’s cost strategy. The Mesa bankruptcy stalking horse that had been much-discussed likely played a role in the ability for Mesa and American to terminate, since if they didn’t Mesa wouldn’t be able to continue ‘losing $5 million per month’ and therefore American’s ability to insist on either specific performance or penalties wasn’t sustainable indefinitely.
At a meeting with pilots in Dallas on December 9th, a recording of which was reviewed by View From The Wing, Chief Operating Officer David Seymour spoke about Boeing delays and quality control issues that are holding back the airline’s ability to grow its schedule.
American Airlines dropped Los Angeles as its gateway to Asia. The remaining long haul flights American operates from LAX are to joint venture partner hubs – Tokyo, Sydney, and London.
American Airlines was losing money on it’s Los Angeles – Asia flying before the pandemic because, they believe, these markets were too competitive. And South America doesn’t work for them out of LA, either. So they’re focused on domestic flying. That makes their LA-based pilots, who don’t have the opportunities to fly widebodies, unhappy.
To the extent that American keeps the 777-200s over the long-term they may retrofit the interiors of these aircraft. There’s some chance that United’s big order for 100 firm and up to 200 widebody aircraft from Boeing could take delivery slots that leads to American keeping its 777-200s longer. There’s less opportunity for further replacement.
And already American is talking about keeping (at least some of) its Boeing 777-200s over the long term. At the same time, I’d expect some of the fleet to be retired and those aircraft never to be reconfigured.
American still has an international (“Flagship”) first class. It’s not a competitive product. And they’ve basically already given up on it. American no longer even sets the table for first class passengers and now just delivers trays with flatware already on it.
I recently had the chance to visit American Airlines Flagship First Dining DFW. It’s quiet and private, the food is excellent, but the space is dark and there were service lapses. Still, American Airlines Flagship First Dining is an incredible experience.
Gastroenterologist Shida Haghighat flew American Airlines and was surprised to see the snack she was served had expired. In fact, it’s dated from before the start of the pandemic.
While the pretzels may taste stale, you’re in coach, in some sense maybe that’s to be expected!
An Arizona-based dental assistant shared video from an American Airlines flight, where a passenger in the first class bulkhead lit up a cigarette. Sara Radosevich had kudos for the flight attendant hero who “snatched it out of his hands.”
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
