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3 Things American Airlines Is Doing To Improve Its Operations In Dallas And Charlotte

by Gary Leff

airport
May 29 2022

In a talk to American Airlines employees mid-month, Chief Operating Officer David Seymour described the new tool that the airline is using to manage gate operations in Dallas, which they’ll be tweaking for Charlotte as well.

They’re already making progress reducing the amount of time planes spend taxiing to gates and reducing delays as planes get into and out of gates. They’re even reducing the frequency that planes land and find their gates occupied. All of this adds up to less time on planes for customers, and fewer times that customers are late – which means fewer misconnections.

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American Airlines Pilot Chatter: New Heathrow Flights, Giving Up On LAX – And Growth

by Gary Leff

May 27 2022

Last week I flew Austin – Washington Dulles and a flight attendant told me American was planning to start flying Austin – Washington National. She was sure of it! I explained the perimeter rule to her and how American cannot fly Austin – Washington National without the Department of Transportation assigning ‘beyond perimeter’ slots that are created in law. It turns out she’d heard this news from… a passenger.

That said sometimes there are real tidbits of news, or at least interesting opinions. So I thought I’d pass along these ‘pilot tidbits’ shared to twitter by serial airline newsbreaker JonNYC along with context for what they mean.

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American Airlines Launching New Service To New Zealand, Dropping Israel And India Routes

by Gary Leff

May 27 2022

American Airlines is launching a new long haul Pacific route, Dallas to Auckland, complementing Qantas Dallas – Sydney service. They won’t restart Los Angeles – Auckland, though, and they’re dropping the idea of Dallas – Tel Aviv. The long-expect Seattle – Bangalore flight, which was supposed to be American’s first return to India, won’t happen until (at least) summer 2023 if it comes to fruition.

There are several more route changes as American adjusts its international strategy as well.

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A Warning About Tight Connections In Charlotte

by Gary Leff

Why Charlotte Needs Another American Airlines Admirals Club
May 24 2022

I’ve had passengers tell me they’ve arrived at their boarding gate in Charlotte more than 15 minutes to departure only to find their boarding door closed. And I’m told by employees on the ground there that at least some managers are enforcing 20 minute door closes when no more passengers are boarding (even if checked-in passengers haven’t yet boarded).

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American Airlines Wants Flight Attendants To Rearrange Beverage Carts Two Per Flight

by Gary Leff

May 23 2022

Flight attendants rearrange the beverage carts they’re given in order to serve customers efficiently as they move down the aisle. That’s almost a requirement to provide beverage service. American Airlines is now telling flight attendants that when they do this, they must also restore beverage carts to their original organization prior to the end of the flight.

The airline says that if they do not do this, caterers won’t “salvage and recycle products for future flights.” They want flight attendants, pressed for time and who are supposed to be providing service to customers, organizing things for the benefit of caterers who are on the ground.

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