Tag Archives for american airlines.
American Airlines is testing a change to see whether customers will abide losing bread in economy class and premium economy.
I finally had a chance to try them. They were good, not great, but I like having them as an option. And it’s a much better choice than what’s available on my hub-to-hub lunch flight next week. They’re also tastier than the pre-pandemic American Airlines burger that was offered in domestic first class and better than United’s burger.
United Airlines has fired back at the American Airlines lawsuit which seeks to block Chicago from redistributing gates away from American and to United. United’s message came in the form of a letter to employees from airline President Brett Hart.
Awards for new American Airlines business class suites are wide open between Chicago and London Heathrow this summer as well as between Philadelphia and London. The new American Airlines 787-9s debuts June 5. That’s when the first plane flies Chicago – Los Angeles and back and then on to London. Come July all three of American’s Chicago – London flights transition to this new aircraft (“789P”). It features business class suites with doors, including an enhanced bulkhead row, as well as new premium economy seats. The plane is also equipped with ViaSat wifi which is far more functional than the Panasonic installs that have been featured on all of American’s wifis prior to the ‘block 2’ 787-8s which were delivered after the pandemic. American has these flights available for a variety of points prices, for…
A customer tried to use their American Airlines systemwide upgrades 40 minutes to midnight on the day they expired – except the airline doesn’t specify in their terms and conditions what time zone midnight is. The upgrades, which were available for the customer to confirm, could not be used – because they’d already expired 80 minutes earlier.
Here’s the state of an American Airlines A321T seat. These just haven’t seen much maintenance lately at all. Airline executives acknowledged that the A321Ts were getting long in the tooth as far back as 2019, but didn’t want to refresh them. They did promise to clean them better.
An American Airlines passenger showed up at the airport on time. Their flight took off on time and landed on time. They made it to their connecting gate – but the airline told them that because of a “delay” they wouldn’t be allowed to board. Their seat was given to someone else. And they were forced to add 7 hours onto their trip, flying to Dallas via Moline, Illinois.
American Airlines has filed suit against the City of Chicago over their plans to take gates away from the airline at O’Hare airport and give more gates to United. American’s position seems reasonably strong, but it’s hardly a slam dunk. American is on solid ground, but a court could buy an alternative start date for the ramp up. And winning the timeline is the linchpin for an injunction.
American Airlines is rolling out a new afternoon tea service in all cabins on flights from London and Paris to the United States. This is a test and it’s not yet clear when it will end, but looks promising.
Senator John Fetterman was filmed getting into a verbal altercation with the pilot of an American Airlines regional jet on a trip from Washington’s National airport to Pittsburgh. The Senator refused to wear his seatbelt, this was reported to the captain, who intervened very professionally “it is a federal regulation.”
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
