Tag Archives for american airlines.
American Airlines President Robert Isom hosted a meeting separately with pilots and with flight attendants updating employees on the 737 MAX. At the final ‘Crew News’ employee forum of the year they walked through Boeing’s changes to the MCAS system in anticipation of the aircraft’s return to service. They’re confident in the fix to the underlying issue that occurred in both the Lion Air and Ethiopian disasters.
For many of you French Polynesia is about the destination and not how you get there. But a whole new way of getting there has been opened up to AAdvantage members. Up until now there’s been no competition for premium economy award space – it was available only to Club Tiare members. We’ll see how long availability remains this good now that so many more people can book it.
My Tuesday flights already posted to my American AAdvantage account when I checked Tuesday evening. I didn’t wait until the morning to look because these flights would put me over 100,000 miles for the year. Other readers have confirmed that they’re also seeing miles posting right after flight.
British Airways has formed a joint venture with China Southern. British Airways has already moved its Beijing operations to the new Daxing airport there, and flights under the joint venture are for sale beginning January 2.
American owns a stake in China’s biggest airline but isn’t permitted to enter into a joint venture.
A man identifying himself as an American Airlines pilot is threatening a travel blogger on twitter because the blogger has exposed the poor service offered by the airline in international first class, in a flight attendant’s own words.
The pilot is threatening to abuse his authority and kick travel blogger Ben Schlappig off of American Airlines flights if he finds himself piloting a plane Ben is flying. The chances this could happen are reasonable as Ben is a long-time American Airlines Executive Platinum member.
The Hill has named the Top Lobbyists of 2019 who “stand out for delivering results for their clients in the halls of Congress and the administration.”
This list includes all 3 major legacy airlines (but no smaller airlines) and the major airline industry lobby shop’s represenatives, too.
The AAVacations.com website is selling Paris business class roundtrips super cheap. These are available non-stop on American Airlines from several cities such as New York and Miami. These are also available connecting from many more cities including Los Angeles, Boston, and elsewhere. British Airways flights via Heathrow are also available.
American Airlines has said that they believe their path to profitability is doubling down on their current approach which hasn’t worked so far. They should be changing their approach to invest in better service and a better product, especially domestically and in economy, and to build up their route network in key business centers, because that’s how they’ll grow the key profit center of their business – co-brand credit cards.
The return of the 737 MAX is like every other delay on American Airlines. You show up at the gate before scheduled departure time, because the flight board says you’re leaving on time. But there’s no aircraft at the gate, so that’s impossible.
The plane pulls up, passengers flood out into the terminal, and you stand there waiting. American updates your new departure time, but it isn’t until after that time passes that the departure time gets updated again. You have a mechanical delay and American keeps pushing your scheduled departure out 10 minutes at a time, updating with a new time only after the last one passes.
Earlier today I noted Lewis Lazare‘s Chicago Business Journal story that a new American Airlines memo to flight attendants was aiming to rein in their inflight credit card marketing.
The piece said American was telling flight attendants not to market the card when passengers are trying to sleep, or during emergencies, and to read the card announcement script verbatim. However an American Airlines spokesperson tells me that Lazare got it wrong, he didn’t have a new memo to flight attendants, just their standard training.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
