Tag Archives for american airlines.
They knew what they were doing. They took precautions. They didn’t want to risk their American AAdvantage account, so they did not add it to the reservation. But American Airlines still figured out who they were, where they lived, and knew they were connecting in their home city.
Actress, comedian and tv host Ingrid Guimarães was flying American from New York JFK to Rio de Janeiro. She was onboard in her seat when she was told she was being downgraded to coach, she says, because a business class passenger had a broken seat and that passenger was being given hers in premium economy.
The NTSB has released a preliminary report on the January 29, 2025 tragedy where a U.S. Army UH-60L Black Hawk helicopter collided American Airlines flight 5342 from Wichita as it was landing at Washington National airport.
Next month, American Airlines will receive the first two of the Boeing 787-9 long haul aircraft that it ordered back in 2018. What makes this special is that the planes will come with new premium seats.
American is promoting new food and beverage choices in their clubs, new first class domestic breakfasts, and pre-order burger and fries up front.
Effective June 9, American says they will begin to pay attention to cabin appearance (but to achieve this they need planes to have more time on the ground for cleaners to clean). They will care that catering is loaded. They will care that flight attendants follow service standards.
The current guidance is that food for sale is only available on “select flights” that are “over 1,300 miles” and not to expect there to be anything left by the time a flight attendant reaches your aisle because “limited quantities are available.” All they even sell is a fruit and cheese plate ($11), roasted almonds ($8) and cool ranch doritos ($5). That’s going to change.
I’ve confirmed that American Airlines is moving 20% – 30% of its IT operation to Hyderabad, India. There’s been some exaggeration online, claiming that ‘all’ of IT is moving. And I haven’t been able to substantiate that it reaches fully one-third or 40%, but it is clearly significant.
JetBlue has made no secret of its plans to find suitable partners, and during its third quarter earnings call St. George said “it certainly could be with American” again.
Then during January’s earning’s call, they confirmed they were in talks for a partnership in line with the anti-trust ruling. Now their CEO is speaking out about the benefits.
An American AIrlines first class passenger on a delayed flight reportedly called 911 trying to get police to force the flight to leave. Reportedly he was “high as a kite.”
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
