Tag Archives for american airlines.
The Southwest Airlines pilot union is reeling from an internal investigation of its recently-elected President for what’s being characterized by some as ‘sexual misconduct’, after it was reportedly revealed that he had a romantic relationship with a union staff member in violation of a “no fraternization” policy.
Earlier this month American Airlines cracked down on their reservations agents making changes to passenger itineraries for free when the schedule change was less than 15 minutes. That actually seems fair but as a passenger it’s still disappointing.
In January, eight black men were removed from an American Airlines Phoenix – New York flight ostensibly due to their odor. The men did not know each other and were not traveling together.
The airline has now settled a lawsuit filed by three of the men – and changed their rules for kicking passengers off of flights.
Parker offered that when he was acquiring US Airways as CEO of America West, David Bonderman no longer had a financial interest in the Arizona-based airline. However he called Parker three or four times, and urged him to name the combined airline America West rather than US Airways. And Parker concedes Bonderman was right.
American Airlines has long partnered with Hawaiian Airlines. Hawaiian has now been acquired by American’s ‘West Coast Alliance’ and oneworld partner Alaska Airlines. And so a change has been made to using American AAdvantage miles on Hawaiian Airlines: you can now redeem AAdvantage miles to fly to Hawaii!.
According to a passenger on board, the issue began after someone used the lav. No one could stop the water flow. The situation was “chaotic” with passengers lifting their feet and retrieving belongings from the floor to avoid contact with the “disgusting” lav water.
America First Legal, which has been led by incoming Trump administration deputy chief of staff for policy Stephen Miller, is claiming victory against American Airlines. The organization says American has agreed to “end illegal DEI practices.” But is that true?
American Airlines announced its AAdvantage frequent flyer program changes for 2025 this morning and it’s really great news by omission. There’s nothing bad. In fact there are really just program additions. That’s not something we see often, though it was the case last year with American AAdvantage as well.
So what is changing for the new member year that starts March 1?
American AAdvantage is the best program for earning status beyond simply flying. It has the best partner award redemption pricing. But there’s one area where American AAdvantage has lagged behind all of its competitors: rewarding customers with lifetime elite status.
Starting March 1, 2025 they’re revamping the AAdvantage Million Mile program.
The American Airlines fleet of Airbus A320s is a mess, and should really be put out of their misery. Since the airline has gone over a decade without investing in them, they’re dragging down already low expectations for customer experience at the airline.
It’s usually first class on these planes, but here’s a coach seat that’s allowed to fly.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
