Tag Archives for american airlines.
A passenger flying American Airlines from San Juan to Miami on Monday reportedly vaped from his middle seat in row 22, “He would take hits on his vape and thought no one could see the vape smoke coming out his nose and mouth.” He was wrong – it was noticed – and another passenger on board reports that the man was detained on arrival by police.
People queue up to board. They rush the gate. They try to board long before it’s their turn, even though they’ll be fine with overhead space usually unless they’re among the last on the plane.
Airlines made this game. They can’t do simple back-to-front boarding because they sell priority boarding, sell first class, and reward customers with status.
Throughout 2023, American Airlines was promising that anything you wanted to do with the airline could be done digitally – with the few remaining features to be delivered by the end of the year. I kept asking, just as a glaring example of what was missing, what about upgrades?
An American Airlines passenger says that one of the flight attendants on board their recent Airbus narrowbody flight handed out Kamala Harris chocolate bars. He took to social media for an explanation from the airline… but then conceded that the chocolate bar was actually “kinda good.”
She cold e-mailed the CEO, telling the airline that (1) she’s “never been intoxicated on a flight” (2) doesn’t know the guy she supposedly had sex on board with, and uh (3) she’s a lesbian so even though she wouldn’t have sex with a random passenger she met on a plane, she definitely wouldn’t do so with a dude.
The American Airlines – Hyatt partnership isn’t about ‘rewarding us.’ The partnership is about looking for new customers for each brand. And these changes are designed to align marketing dollars with corporate objectives.
Probably the best new option here is for Hyatt elites with 100 nights per year to choose American AAdvantage Platinum status for a year as their choice benefit. Redeeming Hyatt points for AAdvantage status for a day, at the same price you can do this using AAdvantage miles, may be useful for some as well.
The President of the American Airlines pilot union has been removed, recalled by the union’s board of directors in a 15-5 vote. Captain Ed Sicher, in office in 2022, had controversially sought to exclude pilots from union positions that favored merging with the Air Line Pilots Association (ALPA), which is the largest pilot union group while pilots at American have their own independent union.
American Airlines used to offer curbside check-in. It still exists at some airports, but it now costs a separate fee for each bag. They got rid of the sky caps who used to do the job, and now it’s a low wage separate entity providing the service at most airports where it remains available.
An American Airlines passenger shared a photo of a bed bug on his flight 4412 from New York LaGuardia to Detroit. The first class passenger found the bug “crawling on [his leg mid flight” while seated in first class.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
