Tag Archives for american airlines.
Leaked employee photos offer a first-ever look inside American Airlines’ refreshed Airbus A319, revealing upgraded first-class seating—but also flight attendants forced onto lavatory doors and tighter legroom in economy. Here’s what you’ll soon experience onboard.
At an internal leadership event last week, American Airlines revealed a surprising shortlist of potential new international routes—including Mallorca, Casablanca, and even Cape Town.
An American Airlines agent fixed a 204,000-mile AAdvantage award pricing mistake for a reader in just 3 minutes—a problem Twitter support said couldn’t be solved. The solution? Simply hanging up, calling back, and getting a different agent, a powerful tactic that reliably cuts through airline red tape and bureaucratic dead-ends.
American Airlines pilots declared “no confidence” in the airline’s management and requested a meeting with the board over financial and operational struggles—but the board declined, sending them right back to the executives they criticized.
American Airlines pilots avoided directly confronting CEO Robert Isom, but internal turmoil over cancellations, lost profits, and operational chaos continues to intensify—leaving the airline facing trouble ahead.
American Airlines and United are locked in a fierce, expensive battle over Chicago O’Hare Airport—flooding the market with flights, low fares, and aggressive marketing. Yet both carriers are strangely leaving their strongest strategic weapon unused: their massive frequent flyer programs and credit card partnerships, a surprising oversight that could cost either airline the competitive edge they desperately need.
American Airlines is celebrating its 100th anniversary by serving caviar, Beef Wellington, and other luxurious dishes in business class, signaling a renewed focus on premium offerings—at least temporarily.
American Airlines pilots have joined flight attendants in revealing they were forced to sleep in airports during last week’s meltdown, with their union blasting management as “completely unprepared,” despite clear warnings ahead of the storm.
American Airlines is adding more first class seats to its cramped Airbus A319s—but there’s a catch. To squeeze in an extra row up front, the airline is tightening economy legroom and even installing flight attendant seats directly on lavatory doors, breaking a promise previously made by former CEO Doug Parker. A bit of good news, though – during this transition American will load extra first class meals on planes that have just 8 seats.
American Airlines Chief Operating Officer David Seymour insists the airline’s technology performed effectively during last week’s severe storm, despite canceling nearly 10,000 flights. Seymour also denied widespread reports—including from his own CEO—that flight attendants were forced to sleep in airports.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
