Tag Archives for american.
So much for notions of membership. A US airline club used to be a members-only club not just an extra amenity to pay to add onto your ticket. You could access it as a member. In the old days when you didn’t need a same day ticket to clear security you could go wait in the lounge to meet an arriving passenger.
As an historical vestige of that some airline clubs would even let you request gate passes after 9/11 as a service to its members.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Meeting customers where they are and want to be is important. I’m looking forward to giving this a test drive, to see if the same options are offered in the app as online, once my own app updates on my phone. That said booking ease isn’t among the top five challenges that the program faces.
It is reasonable to be frustrated by a three hour delay. It is reasonable for a smoker to be itching for a cigarette after going without one for several hours, though that’s something to plan for and there are myriad strategies for managing this. It is not reasonable to ‘lawyer up’ and claim civil rights have been violated when an airline employee wasn’t willing to escort a passenger out of the post-customs inspection section of the terminal.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
American Airlines is raising prices of Admirals Club membership by $100 per year effective February 1. They are also eliminating household membership discounts.
And they’re going to start requiring same-day boarding passes on American Airlines, oneworld partner airlines, or Alaska Airlines for entry..
UN Ambassador and former South Carolina Governor Nikki Haley, who will be stepping down from her post at the end of the year, blasted American Airlines on Twitter for their operational reliability.
There’s much speculation about why Haley is stepping down from her post at the U.N., including whether she might be appointed U.S. Senator from South Carolina if Lindsey Graham were named attorney general after the midterms (with the President asking for Jeff Sessions to resign). American, though, had better hope she’s not waiting in the wings to replace Elaine Chao at the Department of Transportation.
Just as they did late February through June, Hyatt is offering its own double dip with American AAdvantage through January 31. And it stacks with the current bonus promotion that gives bonus points for progressively more stays through November 30.
A really great burger starts with quality beef. It should have processed cheese that melts well. And it should be inside of a potato bun, sesame seed if you must.
Don’t use ciabatta bread or a kaiser roll. As good as brioche can be, it’s not well-matched to a burger. The bun is a delivery vehicle for the burger. It needs to be big enough to contain the burger, but shouldn’t be so large that it overwhelms the contents – especially the meat.
Everything you put on the burger needs to fit inside of the bun. You don’t want the burger to fall apart when you eat it, and it shouldn’t be overstuffed. The goal is a balance of flavors inside, getting a combination of everything with each bite rather than winding up with pieces of meat or pieces of bun leftover at the end.
When a plane has to divert you want the process to go as quickly as possible. At the end of a long transoceanic flight the last thing you want is to sit on the ground an extra four hours, not permitted to leave the aircraft. I have to feel especially for passengers in coach on that 767. American’s CEO himself says that plane is a bad experience and they know that their fleet of the aircraft has reliability issues.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
