Tag Archives for british airways.
British Airways will raise the cost of award travel on December 15, increasing both the Avios required and the surcharges you’ll pay — but the airline won’t publish the new prices in advance. The limited examples they’ve shared point to roughly 10% higher points and surcharges rising anywhere from a few percent to potentially doubling on some routes. The full extent of the devaluation won’t be known until it’s already live.
Former British Airways chief Alex Cruz says he’s proud of bringing the low-cost mindset from Vueling to BA — unbundling meals, baggage, and perks while calling it innovation. You might wonder why he’s confessing. He’s actually bragging!
He paid full price for business class on BA194 from Houston to London — but says the crew treated him like he didn’t belong there ‘because he was upgraded’ (while he thinks it’s because he’s the only one who was black).
British Airways’ overhaul of its elite program has already backfired. More than 4,000 of its most valuable flyers immediately shifted their loyalty to Air France KLM, booking tens of thousands of flights—many in premium cabins.
Mere days after British Airways banned flight crews from drinking coffee or soda in front of customers – and told them that even water had to be consumed ‘discretely’ – they’ve been forced to roll back this policy.
A woman took video of her boyfriend playing Nintendo Switch golf for nine hours of a British Airways business class flight.
British Airways has introduced a sweeping new rulebook for flight attendants—banning coffee, soda, and even selfies in uniform, with water only allowed if it’s “discrete.”
British Airways has restored the ability to transfer Avios to Iberia after a sudden suspension, reopening a key option for members to maximize points value across airline partners.
The woman, seated in 21J at the aisle in the back, “already didn’t smell great” and stuck her bare feet through the gap in the seat in front of her. Yet, oddly, there were no signs she was intoxication.
Over the summer British Airways tested removing water from meal trays in coach on long haul flights. Instead of water bottles, passengers had to request water in small plastic cups.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
