Tag Archives for british airways.
British Airways retracted their guidance requiring female cabin crew to wear white bras to go with the new sheer blouse included with their uniform after union objections. This follows similar past controversies over uniform-related ‘sexualization’ and contrasts with extreme practices at airlines like Malindo Air and Kuwait Airways, where female applicants were asked to disrobe during interviews.
I see how this may work within IAG and its network of airlines (e.g. British Airways, Iberia, Aer Lingus) but there are open questions about whether this might extend to Finnair which is adopting Avios as its currency or with Qatar Airways which uses Avios.
British Airways business class is very serviceable. The new seat (which won’t be completely installed in their fleet until 2026, despite already being four years into the roll-out) is quite good. The bedding and amenity kits are good. Their main meals are ok, snacks chintzy, and breakfast worth skipping.
Cabin crew are friendly enough, though a bit overwhelmed in the Airbus A350 in particular.
Back in July, when Etihad loaded the return of their Airbus A380 to the London – Abu Dhabi route, there was wide open award space for First Apartment award seats. That seemed like a great reason to put together an award trip with my wife and daughter.
We flew British Airways business class to London, Etihad A380 first class to Abu Dhabi and back, and stayed on points in suites at the Park Hyatts in Dubai and Abu Dhabi and at the Hyatt Regency The Churchill in London.
During a British Airways flight from London to Austin, I was denied a glass of water in business class while predeparture beverages were being served, being told to drink the bottle of water pre-placed at my seat.
This incident sparked a debate on social media, with responses ranging from accusations of entitlement to discussions about customer service expectations in business class travel.
British Airways crew members claimed they were mugged in Brazil, perhaps leading to the cancellation of flight 248 from Rio to London. However, Brazilian authorities and surveillance footage revealed that the crew engaged in heavy drinking and drug use, with the mugging story being a cover-up for their inability to work. The incident raises questions about the crew’s behavior and their responsibility towards passenger safety.
Over the past couple of weeks British Airways has seemed to limit partner access to awards. The space available to its own Executive Club members is much greater than that which is offered to those in partner frequent flyer programs. And this has taken both loyalty program members and executives in partner programs by surprise. Discussions are ongoing.
British Airways flight 165 from London Heathrow to Tel Aviv turned around while on final approach on Wednesday, as Hamas launched a rocket attack at the city. The carrier had been operating a single daytime flight, allowing crew to immediately return to London, however has now decided to suspend operations to Israel.
Passengers on the flight took a 9 hour 47 minute flight to nowhere, and options to fly into the country are increasingly limited.
Next week a British Airways lease for new lounge space at the Miami airport is expected to receive signoff. The lounge will be 12,973 square feet on the Concourse E-Satellite fourth floor.
A co-pilot snorted coke off of a woman’s breasts the night before a Johannesburg – London flight last month and put details of a substance-fueled orgy in writing in a series of texts to a flight attendant before trying to work the trip home. She reported it and the flight was cancelled. He was drug tested on arrival back in London and fired.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
