Holiday Inn

Tag Archives for Holiday Inn.

This Holiday Inn Express Keeps Inventing New $12.95 Fees—First It Was Electricity, Now It’s For Sleepytime Tea

May 07 2025

Back in the fall I wrote about the Holiday Inn Express in Elko, Nevada charging $12.95 extra per night in addition to the room rate for electricity. They were also charging an extra 3% for guests who wanted to pay with a Chase IHG One Rewards credit card. This hotel apparently keeps changing what the $12.95 is for.

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Insider Playbook Leaked On The Web: How Holiday Inn Gets Guests To Spend More On Breakfast

Jul 04 2024

IHG has its Holiday Inn breakfast manual for managers on the web. It sometimes amazes me what hotel chains leave open and ungated. And there were some fascinating insights in it about guest preferences and also how to get guests to spend more in the morning. 30% – 50% of Holiday Inn guests eat breakfast on property, and they serve approximately 27 million breakfasts per year.

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Holiday Inn Guest Checks In To Find An Undisclosed, Active Construction Site

Aug 01 2023

He’d made a nonrefundable booking using Chase points to attend a wedding at what seemed like “the cheapest hotel from a reliable..brand” and found “an active construction site” with rooms covered “in plastic wrap,” constant drilling and a closed restaurant – none of which was disclosed on the property’s website. And oh that toilet.

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Just Because You Make A Reservation At Holiday Inn, Doesn’t Mean The Hotel Exists

Sep 10 2022

In September 2021 a reader made a reservation at the Holiday Inn LaGuardia Airport for the nights of August 28th at 27,000 points and August 29th using a credit card free night. The reader shared, “we were so excited to be at the US Open this year, we booked almost a year out at a hotel I’ve stayed at and liked.”

This hotel apparently closed – yet they went into their account to print a copy of their reservation to have it with them on arrival a day before check-in. The bookings were there.

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The ‘Breakfast Included’ Hotel Rate Scam

Jun 21 2021

Some hotels offer rates that include breakfast. You need to figure out how likely to buy breakfast you are – and how much you’ll save. Sometimes the ‘breakfast included’ price is really just the room rate plus the cost of breakfast. And if you skip breakfast even one day, for instance you leave too early in the morning on the day you check out, you come out a loser on the deal.

But some hotels during the pandemic have been pulling a breakfast rate scam on guests.

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