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Hyatt Just Reportedly Fired Nearly Hundreds Of US Call Center Agent Overnight—Now Your Calls Are Answered For $400/Month In El Salvador

Jun 22 2025

Hyatt has reportedly laid off nearly all remaining U.S. phone customer service agents. Last week it appears that roughly 300 U.S. agents were terminated, and there seem to be just 35 left. The hotel chain is also said to have dismissed 18 managers and the bulk of the U.S. chat team, leaving about 36 U.S. chat agents left.

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Hotel 50 Bowery Review, Hyatt’s Hidden Bargain In Chinatown With Stylish Albeit Small Rooms And Friendly Staff

Mar 16 2025

After arriving into Manhattan by BLADE helicopter I caught a Lyft over to Hyatt’s Hotel 50 Bowery in Chinatown.

This was actually my first JdV property. I was a little bit excited over it because this is one of the brands that Hyatt acquired as part of its Two Roads Hospitality purchase seven years ago – news that I broke several days before it was announced.

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Forget Marriott And Hilton—Hyatt And An Unexpected Challenger Are Winning Hotel Loyalty

hotel room
Mar 02 2025

The ‘number of members’ is really just ‘records in the database.’ The more rooms you have, the more people are booking them, the more sign up for a program usually just to avoid paying extra. A large marketing file is valuable! But it says little about the value of the program. Far more interesting is which programs outperform the size of the chain.

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