Tag Archives for swiss.
Swiss is under fire after its flight from Zurich to Tel Aviv on Thursday, September 27 displayed the name of a Palestinian Arab village which was abandoned in 1948 prior to the Arab-Israeli war in place of Tel Aviv on the aircraft’s ‘moving map’ display.
The destination Tel Aviv is listed, but where it would go on the map has been replaced by the name of a town that was abandoned 70 years ago.
The key to these rankings is subjective weight that goes into different components of the product. I value personal space more than anythnig else, so a first class configuration that’s four seats across isn’t going to rate as well for me as one that’s two or three seats across.
I’d never rate Air France or Garuda as highly as others — despite phenomenal ground service and attentiveness — because of the lack of real estate each first class passenger gets in the cabin.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Starting January 3rd, SWISS will begin charging a “Swiss Service Fee” for booking tickets in its home Swiss market – including tickets purchased online. SWISS unveiled its new and more transparent 2005 Distribution Model to the travel sector back in June 2004. Under the new model, the price paid for any SWISS ticket will consist of two components, which will be shown separately on the ticket. The first of these will consist of the fare, all airport user fees and any other flight-related surcharges. The second will be the SWISS Service Fee. The new approach will enable customers to distinguish clearly between the price they pay for their journey by air and the service fee they are charged for the advisory, booking and ticket-issuing services provided by SWISS. Maybe they should charge a higher fare…
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
