News and notes from around the interweb:
- How Alaska Airlines is struggling with its (ex-Virgin America) Airbus fleet
- AP: If your aircraft gets swapped for a Boeing 737 MAX, you can be darned sure your airline wants to tell you before boarding
Gary Leff, who writes a popular travel blog called View from the Wing, thinks airlines will have to notify passengers waiting for the plane if a substitution means their flight will use a Max.
“I think there will be announcements — people will know they are getting on a Max, especially in the case of an aircraft substitution,” Leff said. Airline officials, he said, “don’t want customers freaking out after pushback (from the gate) or after takeoff.”
- NYT: New aircraft and the search for new markets make U.S. airlines ripe to try Africa non-stops
The Boeing 787-9 aircraft in particular is being eyed as the key to opening up these longer nonstop routes. That plane can “make flying long distances more economical for airlines, and requires fewer passengers flying a route to do so,” said Gary Leff, a travel industry blogger with the site View from the Wing.
At the same time, for airlines based in the United States, the marginal gains in international markets may be greater than in the domestic market. “The domestic market is mature, and profitable opportunities for growth are limited, though not nonexistent,” Mr. Leff said. He believes demand for flights like United’s new Cape Town route will come primarily from passengers based in the United States.
- Washington Post: Jokes help Southwest Airlines relate to customers as people, making travel better for everyone
“When you search for flight-attendant announcements, most of the funny ones tend to be Southwest,” says Gary Leff, author of the travel blog View From the Wing and a loyalty marketing consultant. A frequent Southwest flier, Leff captured one such moment in August, when a gate agent sang “Thank You for Flying Southwest” to the “Golden Girls” theme song as passengers got off the plane in Phoenix.
…“People feel a little bit more human when they’re being related to as people, versus an assembly line, where people feel sometimes like self-lugging cargo,” Leff says. “It’s not a conscious thought that fun flight attendants are why I fly Southwest, but it contributes to the general zeitgeist that you’re sort of not the enemy. Which is especially helpful for an airline that is seen as no-frills.”
- Marriott purchased the W New York Union Square and plans to make it the brand’s new flagship It’s going to take a lot of work to get there.
- Ways to get more from your vacation dollars when spending more gets you more, when to buy your plane ticket, why you get a better deal on a longer stay – and more.
- Jamie Dimon’s name on a card that’s not from Chase..?
The dummy name on this card is interesting. Especially when you look at the issuer of the card. pic.twitter.com/ODIgUPpkgh
— Rakesh Agrawal ✈️ NYC (@rakeshlobster) October 17, 2019