American and JetBlue announced new flights and are now codesharing out of New York and Boston. But there’s more to the story than has been reported, based on internal documents reviewed by View From The Wing.
American loaded its codeshare flights into the Sabre computer reservation system on Sunday, February 14 – but didn’t offer any inventory. The flights were closed for sale for testing. You can now book these flights for travel starting February 25. The early load of these flights suggests that the codesharing announcement may not have been pushed up because JetBlue’s pilots rejected a deal to fully implement the partnership, as reported on Tuesday.
We don’t know yet what the mileage earning and burning relationship will look like – you cannot earn AAdvantage miles for all JetBlue flights, and can’t use AAdvantage miles to redeem for travel on JetBlue yet (and vice versa).
However traveling on JetBlue flight marketed as an American Airlines flight (codeshare) will earn American redeemable miles and elite qualifying miles. So far they aren’t promising more. According to an internal document,
This new partnership provides AAdvantage customers with more flexibility when it comes to network, as well as the ability to earn AAdvantage miles and elite qualifying points when purchasing and flying on AA marketed flights.
You can book a single ticket combining American and JetBlue flights through either airline. This isn’t always advantageous – the fare may be higher if you do it – but it’s an option.
Here are the markets where American and JetBlue are codesharing, but note that you cannot buy every route as either an American or JetBlue flight – some (not specified) can only be booked in conjunction with a connecting flight (so you might need an American Airline flight to Boston, for instance, to book an American Airlines codeshare on JetBlue on some of these flights).
American Airlines will be implementing “a Customer Pass Through (CPT)” with JetBlue to handoff customer service calls, with implementation targeted for Monday, February 22nd. This is useful if the American Airlines agent stays on the line and waits for the JetBlue agent, explaining the situation so the customer doesn’t have to start from zero (a ‘warm handoff’). If it’s just transferring the call to JetBlue rather than giving the customer JetBlue’s phone number that won’t be of much value.