The Slow Pace of United Polaris and the Creeping Discomfort Of American’s MAX

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About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. Re: AA’s MAX at DCA

    While I don’t like it, up-gauging here just makes sense. The flights out of DCA (especially the two LAX and one LAS routes) are just jammed like sardines. While I wish the product were better I get what they’re doing. I guess we’re stuck waiting for the 321-neos or for more senators from western states to force for slot exemptions?

  2. Remember when DCA-LAX was on a 757 and featured premium service [international-grade pillows and blankets; printed menus; multi-course meal with appetizer and salad, then main dish (with 3 choices, not 2), then ice cream or cheese; then a follow-up service of cookies or fruit salad]? #goingforgreat

  3. Bbbbbbbbuuuuut……Zach Honig says that United is wonderful; Polaris seats are superior to anything from American or Delta; and the Polaris lounges were created just for elite and savvy passengers just like him and his boyfriend.

    What gives?

  4. No seat back IFE? Sweet. More of that please. Seriously.

    We get it, Gary. You don’t like these planes. Thankfully, you are not a airline CEO.

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