United Airlines Expected To Replace Terrible Wifi With Starlink—Is The Best Inflight Internet On The Way?

For years I’ve avoided flying United Airlines whenever possible knowing that the inflight wifi would be so bad that the hours on board would be completely devoid of productivity.

With retrofits of United interiors, including seat back entertainment screen and bluetooth connectivity for headphones, new bigger overhead bins, and touches like new LED lighting and refreshed lavatories it was expected that all planes would get ViaSat wifi which had been the gold standard in the industry and a mainstay of many American and Delta aircraft.


ViaSat Speed Test

However, while United has been working to improve its wifi and airline CEO Scott Kirby has even talked about offering free wifi like Delta and JetBlue once they have sufficient bandwidth – free means people use it more and United’s wifi could barely keep up (and often couldn’t keep up) with paid wifi – plans changed. It was reported back in May that United was looking at Starlink as inflight wifi provider.

Now aviation watchdog JonNYC says that United is close to an announcing a deal with Starlink.

Having seen Starlink perform first on JSX and more recently on Hawaiian I can say that it really is the best inflight wifi product by a lot. Beyond faster speeds, it just has very very low latency. The technical aspects of it are outside my area but signals just don’t have as far to travel with the satellites in low earth orbit. Installations can be done in a single overnight period.

I’ve seen reports of 200 Mbps download speeds and uploads much faster as well. United could quickly go from industry laggard on wifi to the top of the charts. And while my United wifi experiences have been better than they were 5 years ago, though not quite consistently good enough, this could be a game changer for inflight productivity moving them completely from do not fly into preferred carrier territory.

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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Comments

  1. again, the hypocrisy of telling someone else that they want the last word when you are the one that keeps posting.

    you can post all you want but you fail to address the issue which I have raised.

    DL will have free, global high speed WiFi across its entire fleet long before AA or UA do – if they ever do.

  2. “ again, the hypocrisy of telling someone else that they want the last word when you are the one that keeps posting.”

    From the guy That keeps posting trying to get the last word

    Delta will have free WiFi eventually
    But they won’t be the first to offer it free by choice
    And they’re already the absolute last in terms of global coverage for a global carrier
    Delta’s global wifi is so woefully sad vs aa and united lol
    How do you even keep a straight face defending 15 hour flights with no WiFi due to delta poor planning?

    Those poor folks on delta 201
    15 hours with no WiFi lied to by delta about “free WiFi” having no idea delta can’t figure out how to provide global WiFi coverage
    Meanwhile… aa is flying over New Caledonia and some guy could be streaming “Emily in Paris” in their wifi

    An experience delta can’t provide

    Come back to us when delta has global and domestic wifi, Tim

    #next

  3. AA doesn’t offer high speed WiFi to all at no charge, Max.

    Doesn’t matter what you want to argue.

    Delta already has the largest fleet of free high speed WiFi equipped aircraft in the world and they will be the first US carrier to have on their entire fleet and will also be the largest global airline of any nationality to have it.

    Nobody is trying to get the last word except you because you fundamentally refuse to accept a reality which you do not want to hear. And you pathologically have a need to argue something different so you can keep the conversation going and get the last word.

    As long as you continue to argue something different, I will keep reposting facts and reality- no matter how hard it is for you to read.

    No one can guess whatever time zone you will be in so you can make sure you get in the last post tonight and the first post tomorrow morning.

    You’re not only wrong on the facts but your sick.

  4. Awww
    Tim
    Your and you’re

    It’s helpful for your future English lessons to sound less stupid but no one expects better from you or delta being from atlanta
    Delta seems to be selling austin… they’re so desperate to acknowledge Atlanta is awful and no one wants to go to delta JV cities . How do you live there!?

    God knows what else you wrote
    I didn’t read it. You can’t even decipher the difference between the you/your/you’re in English

    Thank god you don’t have a real job
    beyond commenting on other people’s blogs.

    I’ll let you figure out English before you try, sadly, to critique others
    Sleep tight 😉
    It’s so weird that you monitor my bedtime but thank you
    I swear I’ll get 8 hours

    You should aim for the autistic 12

  5. But props to you
    I did realize you didn’t say ANYTHING in response to facts and just resorted to nonsensical attacks, per usual

    Thanks, Timmy
    Everyone knows you’ve admitted defeat when you go on rabbit trails… you hate it… but it’s your calling card to admit you’re an idiot

    We all know you’re wrong
    You can just say it or just respond to every point where you’ve been proven an idiot (not unusual for you to be shown that)

    The humor will be tim replying from his mom’s basement
    Or frankly
    Ever used WiFi on an international flight
    “Tim” talks a big game but he flies no where and his passport doesn’t say “tim Dunn”
    It says “does not exist”

    How many more fake names do you need to prove to everyone the fraud you are?

  6. see, I said you couldn’t stay away.

    You denigrate me and try to shut me down because you can’t stand to admit that I am right:
    DL will have the US’ first free global WiFi network.

    AA COULD offer once but won’t.

    UA is nowhere near in a position to even promise it.

    And it is typically pathological to you to talk about a flight to S. Africa – a continent that AA doesn’t even serve.

    AA has, what 3 flights over the Pacific? the only people that have free WiFi are AA FAs.

  7. @ Tim Dunn — Well, the only US airline I’ve been on that offers free global WiFi (via TMobile, so free for all the smart people) is United.

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