Monthly Archives for November 2017.
The Trump SoHo hotel, the New York property that’s the center of a scandal where Ivanka Trump avoided prosecution for false marketing claims, will lose the Trump name at the end of the month with the Trump Organization walking away from the project.
Using promotion code BLACKFRIDAY there are two great fares right now on Singapore Airlines from the US to Asia.
United and American settled a lawsuit with the developer of the World Trade Center where Silverstein Properties will receive $95.2 million.
So what’s the logic of the settlement? Simple: “Insurers will cover the payout” in fact the settlement “would have totaled $97 million had two of American’s and United’s insurers not become insolvent.”
American Airlines sends out surveys to about 12% of passengers after their flights, and they get a 10% response rate — or about 90,000 surveys back each month. That way they can compare their performance month-over-month.
To compare their performance against other airlines they use metrics from JD Power and Airs@t.
“Upon entering the plane the [flight attendant] at the door greeted us with a banana in hand and mouth.”
Uber is now admitting that they were hacked a year ago and didn’t tell anyone. Data on 57 million riders was stolen, and information on 600,000 drivers was taken as well. Uber paid off the hackers to destroy the data.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
A woman in New Hampshire has been arrested for redeeming Delta SkyBonus points. That’s their small business program, like American’s Business ExtrAA and United PerksPlus. She was the manager on her employer’s account, and used the points even after she was let go in 2013.
There’s an annual festival in Arkansas where live turkeys are dropped from an airplane. Attendees chase the surviving turkeys hoping to catch them.
The FAA said it would investigate but has determined they have no regulations that prevent turkeys from falling from the sky (last year two died on impact).
A reader noticed something funny happening with United miles (plus cash co-pay) upgrades. If the first segment of the itinerary didn’t clear, the miles and co-pay would get credited back even if the first segment was a short flight and the long international flight was upgraded to business class.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
