How You Know Your American Airlines Flight Attendant is Happy to See You

TonyBurr knows,

I flew [Charlotte-Philadelphia] this afternoon. Upon entering the plane the [flight attendant] at the door greeted us with a banana in hand and mouth.

As American tells its flight attendants, ‘first impressions are lasting impressions.’

About Gary Leff

Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel - a topic he has covered since 2002. Co-founder of frequent flyer community, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »

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  1. Its a race to the bottom to find a new low for professionalism. I once boarded a flight as two flight attendants were in the front galley watching youtube videos. Its unfortunate people like this are doing their best to destroy a highly regarded profession. I guess the good news is at least the flight attendant had some breakfast.

  2. It is in fact a race to the bottom.

    At least we know we already hit rock bottom when it comes to the US presidency.

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