Monthly Archives for June 2018.
Marriott is apparently cracking down on people booking hotels that haven’t yet opened — speculatively, hoping for compensation when the opening date inevitably delays — and in particular warning people trying to do this while using credit cards “that will not authorize the forfeiture amount.”
Rather than temporarily disabling customer accounts, Marriott needs to fix its IT and better manage construction projects.
Qantas is notoriously stingy with award space. And US-Australia awards are notoriously tough to get. It’s a long flight, business class does sell, and increasingly airlines are putting smaller Boeing 787s on the route rather than planes that might have excess seats for sale. Getting to and from Australia during winter is even harder.
On Friday night an easyJet passenger on a delayed Paris – Mallorca flight headbutted a flight attendant. He was pinned to the ground, before being removed.
This all happened after four rowdy passengers had been removed from the flight. It’s the fifth one that “launched the attack.”
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
United just launched non-stop Los Angeles – Singapore service at the end of October. They’ve been flying with a Boeing 787-9 using old business class seats.
United will be dropping Los Angeles – Singapore on that route’s one year anniversary, and adding a second San Francisco non-stop.
Last month I asked why people still collect SkyMiles. There has to be some limit to how much programs can devalue their currency.
Truly the only reason I care what Delta charges for awards is because other airline executives think people at Delta are smarter, and blindly copy what Delta does. And because higher Delta pricing may make those executives feel they have headroom in their own award pricing.
At last week’s American Airlines employee town hall one flight attendant asked CEO Doug Parker whether he regrets American’s decision to let airline President Scott Kirby go and elevate Chief Operating Officer Robert Isom to the role of President. Kirby has since gone on to become United’s President.
A roundup of the most important stories of the day. I keep you up to date on the most interesting writings I find on other sites – the latest news and tips.
Four passengers were kicked off of Saturday’s Delta flight DL4527 from Fort Wayne to Atlanta as a result of a flight attendant and passenger arguing over putting a cell phone into airplane mode.
Since the ban on use of electronic devices during taxi and takeoff was lifted, passengers are still supposed to have devices in airplane mode (non-transmitting) once the doors of the aircraft are closed. However this is almost never enforced at all, and certainly not systematically, on the hundreds of flights I take in the U.S.
Despite some information out there to the contrary — you can book award rooms now to lock in availability, and then get any points price difference for the same room back in late summer or fall if the points price of the hotel drops. And that’s true even if the hotel is sold out or is sold out of standard rooms.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
